
Serving Russellville, IN and surrounding areas
In business since 1995
Free estimates
Emergency services offered
"I was told they would call 30 minutes before they showed up at the house. Not a big deal, but they didn't do this. The cleaning was ok, but the carpets were soaking wet. I was told it would take a few hours to dry. They started at around 1:30pm, finished about 3:00pm. At 11:00pm that night, all carpets were still very wet, even after blowing a fan on them most of the evening and even the next morning, After the carpet cleaning was done, there was quite a bit of solution on our hardwood floors. The person that was doing the work started mopping it with water. You don't put water on hardwood floors; it ruins them. Once I saw that, I immediately told them to stop, wipe it up and I would clean them with the Bona floor cleaner, You would think since I, the homeowner, was there, they would ask in advance about how to wipe up the floor. Also, the person that did the cleaning wore sneakers, and I could see tread marks on the floors downstairs and upstairs in the bathroom. I don't understand why special protective "footies" wouldn't be worn while cleaning. I also noticed several scuff marks on the walls near the front door where all of the hoses were brought in and the front door had chemicals on them which I wiped down. My wood table in the living room also had hand marks on them (not sure if this was chemical based or just sweat) but again I would expect this to be cleaned up at the end of the job. I don't think that enough care was taken to ensure my hardwood floors and other property were cared for the way they should have been. I will not use this company again."












