Get matched with top vinyl liner for swimming pool replacement pros in Sachse, TX

"Poor communication continues. Installation was delayed multiple times by an issue that could have been easily resolved with a call. An "electrician" installed the pool liner eight 8-weeks after the initial estimate but somehow broke our pool light. The broken pool light was then blamed on an issue with the GFCI outlet even though it worked without problem before they messed with it. Juan offered to have the guy that installed the pool liner fix the GFCI outlet but that would be at an additional cost paid directly to the "electrician". Upon completion, we intended to pay via credit card since it is listed on their sites as an accepted form of payment, but they informed us they do not accept CC payments. After discussing options they eventually agreed but added a percentage fee which adds a substantial amount to such a large purchase. Their concern was due to a potential chargeback. Now we know why. A few weeks after completion, we contacted Juan to inform them the pool coping was/is falling and breaking off into the pool. After multiple assurances that they would address this, they have not sent anyone to review or fix the issue. We have gotten several excuses about how busy they are without action. The pool liner is also not flush with the walls and there are multiple air pockets. Super disappointed."

"We had one of our pool walls that rusted through and had the possibility of caving in. Lee and his team replaced the walls that were rusted through. This was a big job due to location of damage which was the corner wall. They demoed part of the decking and coping. Replaced wall, patched up the vermiculite areas, replaced liner, re-poured the decking and replaced with new pool light. "

"I cannot say enough wonderful things about Damian and this service. My pool was dead, dirty and broken. He fixed everything and helped me find better prices on some parts - cleaner, heater, etc. He continues to provide my weekly maintenance and my pool is looking so good."

"Willard Seals is an expert on exterior painting. He and his crew pay attention to detail and deliver with excellence. My job was to exterior paint my siding and trim repairing as needed. The paint selection represented a significant color change and while other contractors were quoting one coat, Willard convinced me two were needed and he was right. The difference in quality comparing the previous paint job (I contracted it 10 years ago) to Personal Touch Contractors was significant. Extremely satisfied with the quality of work, the responsiveness to my needs, and the price. I almost didn't award the job to Personal Touch because I thought there quote was too low. It turns out they delivered great value at a very reasonable price. I will use them again."

"We hired Urban Oasis a few years ago to build an open pavilion and outdoor kitchen with a fireplace in our backyard. Carl was easy to work with, and ensured we were 100% happy with the results. It was an easy decision to hire him again when we were ready to enclose the kitchen. He recommended aluminum shutters, and we could not be happier with not only the way they turned out, but the service from Urban Oasis as a whole. Once again, Carl and his team were prompt, responsive, and did not leave the site until confirming we were 100% happy with the work. The project was completed in the exact time frame that we were quoted. The attention to detail in the build also exceeded our expectations. Even though the shutters were added years after our original build, they look as though they were a part of the original design. If you want to feel comfortable in knowing that your job will be done well, and to your 100% satisfaction, hiring Urban Oasis is the way to go."

"Metal Latch Bar broke off."

"Master mastic did a great job Mastic sealing around the pool and extended patio. They dug out all the old mastic, poured in the new and covered it with sand. Fast and neat. They do not offer a “come back and clean up the sand” option after the 2 day waiting period but my leaf blower made quick work of the job."