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"365 was professional, responsive, and thorough in all of our interactions."

"The work the actual crew does is fine, the problem we experienced was how unusually long the project took, the extremely poor (practically non-existent) communication from TCSP "project manager" and issues that TCSP and/or their recommended subcontractors wouldn't take responsibility for and not doing what they say they will do. SALES First I'll touch on the sales and design experience. At first I was really impressed by our salesperson. He seemed very knowledgeable and interested in our project. This all changed once we had agreed to move forward with them. With all the siding contractors I had asked if they have design services. Our salesperson said they did however when it came down to finalizing colors and materials he acted like we were really putting them out asking for a 3d design model so we could visualize the end result. We had to provide our own 3d drawing and try to update it ourselves... GREAT SERVICE (sarcasm).... anyway the fact that they were reluctant to provide a 3D design showing exactly what materials go where lead to a misunderstanding and ultimately disappointment for us. Of course the salesperson blew this off because "they didn't note" something we had requested when we were walking around the house... OK so they're lack of notation is my problem? Lessoned learned, get everything in writing from these guys. ELECTRICAL TCSP did the disconnect, left pieces of old electrical outlets strung out all over the place. They didn't note when there was an externally mounted outlet which lead to a still unresolved issue when the electricians cam in and replaced the outlets putting in a regular outlet (back to back with an indoor outlet = no insulation, a draft coming into our house through the outlet and ice on the indoor outlet (you'd think they'd take this hazard seriously and want to get it resolved but no). SIDING, SOFFIT, FASCIA Our siding project was delayed 2 weeks due to missing material. This was during material shortage so we figured - makes sense - no big deal. However, delays, false statements about materials being on hand or not lead to a lot of confusion that the lack of communication and conflicting statements from our "project manager" did not help. "The material is in, we'll have a crew their next week." Next week rolls around and nothing. No email from the "project manager", no voicemail, nothing. Every single phase it seemed was a new ****show of disorganization. This project started in June and was finally completed (minus one problem TCSP or their electrical contractor has yet to take responsibility for) this January. GUTTERS All downspouts had been removed during a rainy time of the season for the soffit and fascia install. The "project manager" said he'd send someone out to temp up the downspout when the soffit and fascia were done so we wouldn't have water damage. They didn't, predictably, so I had to do it myself. Gutters were fine, once they were installed. "Project Manager"; why in quotes? Not to be annoying but because our project manager didn't seem to actually "manage" our project. If he had, all the issues we had would have been resolved or avoided altogether. He does not communicate adequately. He makes false promises, then ghosts you when you wonder where they are. I would never work with these guys again. I seriously wonder if I just got the two worst people they have or if others have experienced the same thing."

"We spent all summer talking with siding contractors. All of them disappointed us for various reasons (costs, games, delays). We finally contacted Lakewoods Remodeling, and we are very glad we did. Their pricing was very reasonable, and they did not play games. They started when they said they would start. They finished when they said they would finish. They used high quality materials. They did high quality work. They showed concern for making everything look good (and it does). To summarize, the value they provided was excellent. We would definitely use them again, and we highly recommend them."

"Project went extremely well. Every detail was done with care and thoughtfully executed. Communication was also wonderful. I highly recommended the team at Excel and would use them again on are next project."

"Prompt and hard working. Final product was excellent."

"Terrible experience. Lots of collateral damage to roof and deck. Would not recommend."

"I first met Jeff Moore of Capital Siding, Windows and Roofing in 2018.  It was time to reroof my 110+ year-old house (that has more hips and angles than a fashion show) and I wanted to do it right.  I took 5 bids (6 if you count the company that was a no-show) and ended up with a range of bids that varied by nearly $20,000.   Capital came in near the midpoint of the bids but it wasn't the price that sold me - it was the care they put into their bid and the feeling I got from Jeff and, later, his son Danny.  They included more detail than any of the other companies I considered and I spent quite a bit of time on the phone with Jeff over the course of a couple of weeks where he answered all of my questions and explained all of my options.  Jeff struck me right from the start as an earnest, straight-up guy who was giving me his best offer.  No posturing, no pressure, just a good offer and a good feeling. Undertaking a major project on my house, my biggest asset, was stressful.  I was worried about everything.  Is this a fair price?  Is this the right company?  Will the crew stay on schedule?  Will they damage the property with their equipment?  Do I have any idea what I am doing?  Ultimately, you have to make a decision and for me, that's usually going with a gut feeling.  My gut said Capital so I signed the contract. Once work got underway, Azael, Jeff's primary crew chief, was on site every day.  He's a great guy, easy to talk to, always with a smile and a laugh.  The crew did their work, cleaned up every day, and kept the materials organized.  Couldn't ask for more.  Jeff and Danny came out several times during the project and we spoke by phone regularly.  Calls were usually returned the same day and always by the next day.  Changes (like my decision to add gutter covers) were handled clearly and easily and there were no financial surprises at all.  They did an excellent job. If I could do it again, would I choose Capital?  Wellllll...yes.  In fact, I did!   In August of 2023, while I was out of town with my family, our house got walloped by the big hail storm that rolled through Minneapolis.  By the time we got home a week later, work had already started on 4 houses on my block.   My first call was to Capital and they came out a day later.  My beautiful roof and old siding had taken major damage.  Danny and one of the roofing crew walked every inch of my roof and took over 100 pictures.  The damage was significant but the integrity of the roof was intact.  Because of the severity of the storm, Jeff was booked until very late in the season so we decided to push it until the spring of 2024.  That turned out to be a good decision as I spent a good portion of the winter arguing with my insurance company.  Every time they sent an adjuster or someone to take pictures or get a materials sample, one of Jeff's team was present.  I finally got things sorted out with insurance, spring arrived, and Oscar, Capital's other crew chief who is just as approachable and friendly and great as Azael, came out with his guys and got going.  They did another beautiful job on the roof and the siding is just fantastic.  They did tons of hand-bent aluminum work to mimic the architectural detail my insurance wouldn't cover.  I think it looks better than it did originally.  My wife and I are completely happy with the work and love with the way our house looks now. Total satisfaction with two excellent jobs six years apart is no fluke. Capital is as solid as they come and I wouldn't hesitate to recommend them. Thanks again to Jeff, Danny, Mike, Azael, Oscar, and everyone at Capital. - Tim in Minneapolis"

"Joe was great to work with. He is friendly and laidback which took the stress off of the project. His crew did a great job painting the exterior of our home, staining the front of our property, and detailing the trim work. The total cost people included some carpentry work that one of his subcontractors assisted with, replacing boards on our home and deck. Overall, great experience!"

"At no cost to me, McClellan Exteriors had me send some pictures then spoke to me on the phone and explained how I could do this on my own. Greatly appreciated! ?"

"They showed up promptly, answered our questions, and removed the asbestos from 3 bedrooms and 2 bathrooms."