Get matched with top lawn and garden sprinkler system repairers in Saint-louis, MO

"In 2021 Spring Green started a new Irrigation service, since I have been a long-term customer of their lawn treatment, I was willing to give it a try. During the backflow test, I was told I need a new backflow control. A few weeks later, an inexperienced sprinkler technician came to replace it, it took him more than a week, and he admitted it was his first time doing plumbing. After numerous attempts, the job was finally completed. Later in the year, he also completed winterization. Since I was not happy with the quality of the job and the qualification of their technician, so I changed the service to my previous provider for 2022. Before he even began the start-up process, the technician alerted me that the back-flow valved was not shut off correctly, and even asked me if the system was winterized, and who did it. He showed me a blown-out pipe connector and told me whoever winterized it was supposed to turn off only halfway, not completely shut off. The winterization probably was not done correctly, so the remaining water in the system froze during winter and damaged the whole system. The replacement cost was about $600. I complained to the Spring Green office every two weeks (message for the person in charge of irrigation), to give him time to call me back. During my last call (the third) I left a message to the office manager and alerted them that if no one return my call, I will file a complaint to BBB and on social media. I will also cancel the lawn treatment service for next year. I gave her one week to respond, and there was no return call. They do not even make any attempt to show that they care about their customers."

"Did a great job, fixed a back flow preventer that another contractor told us needed to be replaced."

"Very good"

"James from Metro Lawn Sprinklers & Landscapes "winterized" my Dad's lawn irrigation system on 11/8 in St. Peters. James showed up on time, conducted himself quite professionally and did a fantastic job. I was quite impressed with James AND the work that he did. I would definitely work with Metro Lawn Sprinklers & Landscapes and James again."

"Project still ongoing."

"We contracted with Allen Outdoor Solutions to landscape our home. A decision we have come to regret. Here is a list of some of the problems with more details to follow: -A whopping 40%, or more than $5,000, increase in the contracted price -Inaccurate measurements in the design that resulted in significantly higher costs -A project that was supposed to begin in May but began in July -A project that was supposed to be 3-4 days turned into 4 weeks with elements still not fulfilled -Calls and emails that went unanswered / unreturned -Inability to fulfill parts of the contract (trees/plants) -Agreement from the owner to replace a specific tree went unfulfilled as of 21 Aug 2022 -Agreement from the owner to extend the warranty on another tree went unfulfilled as of 21 Aug 2022 -An invoice dated almost 4 months prior to receipt & dated before the contract was even signed! -Introduction of new fees that popped up when the contractual relationship began to deteriorate -Unacceptable plants/quality of work -Bills presented as contracts -Not honoring the terms of the contract Of all the issues listed above, the most egregious are issues with the billing. Our latest invoice is 40.4% above the contracted price! This is after 2 items totaling $2,850 were removed because the company was unable to provide the contracted service. You might think if your bill was 40.4% above the contracted price, a company would reach out to you and engage in a conversation to talk about it. No such luck here. We were emailed an “invoice” with the increase and with an expectation to pay it – no explanation, nothing. When we brought it up to them, the response was, ‘we were waiting for you to say something.’ Who does that? The contract stated the cost of cobblestone was $300 for 150 Ln/ft but sent us a bill that says it’s $4,800. They’re argument is 1) they told us at some point the increased cost (they did not!) and 2) we should’ve known it was wrong on the contract. Just like I didn’t know if a hydrangea should cost $75 as the contract says, I had no idea the cost of a cobblestone. While the latest bill was a true invoice, the preceding two were in the form of modifications to the contract. Why present us with “contracts” when they clearly had invoices at their disposal? Think through that one… Another big issue has been wrong measurements The contract stated 850 sq/ft of sod (including regrading soil amendments) was needed. They mismeasured, not because the design was modified to include more sod, they simply got it wrong. The actual amount of sod used was 1100 sq/ft. No conversation or phone call just an email from an employee saying “I forgot to add the city area for sod and will need to make the adjustment to the invoice.” A 29.4% or $662.50 cost increase due to undermeasurement, and they didn’t think it warranted at least a phone call to discuss it. To add insult to injury, on the last invoice, they tacked on an additional $2.50 onto the contracted amount of $2,250 making the total for this item $2252.50. How petty is it to add $2.50? I don’t get it. In another example, the contract says they would need 13 yards of mulch and in fact, they are trying to charge us for 13 yards of mulch. However, earlier invoices say they used less than 10 yards of mulch. In yet another example, the contract says they would need 150 Ln/ft of cobblestone. They actually used 240 Ln/ft. We thought we were making some progress towards a resolution when we received a bill that showed they were charging us $500 for the cobblestone on 3 Aug. Only to find out later that day when we spoke to the owner, Mr. Allen, and he told us that the bill was no good. Here’s the kicker. Several days passed after that conversation with Mr. Allen on 3 Aug about our insistence that he honor the contract and fix the remaining errors in the invoice. After trying to get a final and accurate invoice on 2 separate occasions (August 8 & 10), we received an email on Friday, 12 Aug that says the company can’t honor our request to reduce the fees…. we never asked that, we asked them to honor the contract! The letter then gives us two options, pay the balance due (with the errors listed above and others) including the full $4,800 for the cobblestone or return the product by allowing Allen to remove the materials from our premises. The letter further states, “Please consider the options above and contact our office. We look forward to coming to a resolution in the matter, and do not want to see things escalate further to include a fee for restocking of Hydrangea, collections, or other legal action.” On Monday 15 Aug (1 business day after receiving Mr. Allen’s email on the 12th!!!!) we received an email letter of demand from Mr. Allen’s attorney for immediate payment as “invoiced on April 22, 2022.” We signed our contract on 23 April 2022 – how can they reference an invoice dated before the contract was even signed?! And what happened to Mr. Allen’s desire to avoid legal action?! A little about us – we are an active-duty military family. We’ve lived in many states and overseas and dealt with many contractors over the years. This is the absolute worst experience we’ve ever had with a contractor. We bought a home in the CWE because we fell in love with the neighborhood and STL. All we want to do is improve our home and enjoy our new community. There are other issues, but I won’t belabor the point. Oh, how we wish we had made a different decision about the contractor – we would have avoided Allen Outdoor Solutions like the plague. To end on a positive note, Chesterfield Valley Nursery had no problems supplying one of the items Allen Outdoor Solutions was unable to provide. Chesterfield Valley Nursery was easy to work with and very professional."

We are a Kansas City, KS based Carpentry General Contractor. Our specialties include (All Phase) Interior and Exterior rehab/remodel. We prefer residential projects, private and commercial . Show me your dream, I'll make it reality.

We are a small family owned business that has been around for 30 years. Depending of the time of year we have up 25 employees. For our complete lawncare customers we bill monthly for services.

Above Par Lawn Services launched in 2012 after strategic planning and dedication to the green industry. With a degree in Turf Maintenance, and a background in golf course maintenance at one of the top local golf courses in the area, we have learned what it takes to maintain a beautiful, healthy and functional lawn and landscape. Our attention to detail and overall quality service is what will separate us from the competition.