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"This was the company I was assigned to with my home warranty. They repaired a toilet pump and hot/cold water valves/ pipes to my washing machine.The company communicated very well and completed the job in a timely manner. The technician was very nice and informative. Highly recommend."

"I called Clearwater plumbing but nobody answered the phone so I left a message. I got a callback within half hour and was told that Tyler was about to finish his work in Palo Alto so he could come in about 1 hour if I wanted. Tyler came on time and explained how he would do it after checking briefly. He started working on very quickly, shut off the water at the meter and knelt down to cut off the leaking valve. He replaced it with a ball valve and soldered the pipes neatly. He even polished the copper pipe at the end. The whole job was done in about 45 minutes, and I'm more than happy with the quality of the work. Even my picky dad gave it a thumb-up."

"The plumbers showed up on time, were very courteous and polite. They advised me of all the small problems that came up before just fixing it. After they left a plasterer came in and repaired all of the holes in the walls to change out the plumbing. I had minimal problems and would surely recommend this company.
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"Javier and Angel came out and snaked the drain after going under the house and verifying that the laundry drain was actually 2" and not 1.5". They also provided me with pictures of where the cast iron and galvanized sewer pipe under the house has previously been spliced with ABS and gave an estimate of what it would cost to replace all the old sewer lines. They did not push that work on me, though -- they said the lines still looked good for now. They stuck around to wait for the washer to complete a rinse cycle to make sure the problem was solved, which I appreciate."

"They do a good job. For just a toilet, some plumbers charge a lot of money and I just found them to be good. The best parts about them is their availability, promptness, and getting the job done. They were able to work with really old pipes. I was impressed with that. My husband thinks that the price was too much on one of the jobs, but I say that probably is a tenth of what they have done. They have done a lot of jobs for us. It was a terrible job that they had to do the last time they came, but they did it."

"It was excellent, they were on time, the crew is very efficient and friendly."

"Three men were sent to get everything cleaned up in a day. They also arranged for the plumber to go and make the pipe repair the next morning so that my tenants were not inconvenienced for more than one day. They did a very good job cleaning and sanitizing the area."

"They did come out and do the work. Its been a year since I had them out I know I spent more, I had them do more work. They actually clean out and did a couple of faucets for me and they ended up breaking a counter top. And they had quite a time getting it resolved. They didn't want to pay for the, they broke a sink that's what they broke. The bathroom had two matching sinks and they couldn't match the sink and they didn't want to pay for two of them, they just wanted to do one and put an un matching sink in there. So I ended up paying for one sink, they paid for another and then they installed the faucets but it was not a great experience with Benjamin Franklin Plumbing."

"It went smooth. George was In & out within 2 1/2 days and the price was more than fair. Tile looks great! Would highly recommend!"