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"Finally!  A plumber that shows up on time and does efficient and neat work.  Also doesn't aggressively try to upsell you on other services.  One more thing, we supplied the faucet to be installed and there was no attempt to charge us for the lost commission  the company did not get on the sale for the faucet.   In other words, just what you should expect from a plumber."

"Alan was very professional, timely and did a great job putting our fitness equipment together. I would highly recommend him. We are very pleased."

"Very well, he came out last Friday, they were on time. Armin Rios was very thorough, very confident and very clean and he replaced the pipe. We hadn't asked for him to replace the pipe, but he said this pipe needs to be replaced he was very efficient. He installed a garbage disposal and a faucet."

"Kevin was here on time, professional and courteous. He fixed my sink so it is useable (yay!!) and saw my master toilet had a leak that made a new toilet necessary (this after he bought one replacement part that he didn’t charge me for),"

"Larry called right back and scheduled appointment over the weekend. He arrived on time and called ahead as promised. He was very transparent in his hourly pricing up front. Upon arrival he got right to the job and moved quickly to remedy the situation. While the job was less straightforward than I thought, It was clear he wasn't trying to run the clock out. He solved the problem swiftly with expertise. His work was very well done and clean. He didn't try to upsell me at every turn as I've experienced with other plumbers. I would definitely hire him again to handle repairs and larger jobs."

"The plumbers showed up on time, were very courteous and polite. They advised me of all the small problems that came up before just fixing it. After they left a plasterer came in and repaired all of the holes in the walls to change out the plumbing. I had minimal problems and would surely recommend this company.
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"They do a good job. For just a toilet, some plumbers charge a lot of money and I just found them to be good. The best parts about them is their availability, promptness, and getting the job done. They were able to work with really old pipes. I was impressed with that. My husband thinks that the price was too much on one of the jobs, but I say that probably is a tenth of what they have done. They have done a lot of jobs for us. It was a terrible job that they had to do the last time they came, but they did it."

"Justin's team were very pleasant and responsive to our water damage. They were very timely, which we appreciated."

"Three men were sent to get everything cleaned up in a day. They also arranged for the plumber to go and make the pipe repair the next morning so that my tenants were not inconvenienced for more than one day. They did a very good job cleaning and sanitizing the area."

"They did come out and do the work. Its been a year since I had them out I know I spent more, I had them do more work. They actually clean out and did a couple of faucets for me and they ended up breaking a counter top. And they had quite a time getting it resolved. They didn't want to pay for the, they broke a sink that's what they broke. The bathroom had two matching sinks and they couldn't match the sink and they didn't want to pay for two of them, they just wanted to do one and put an un matching sink in there. So I ended up paying for one sink, they paid for another and then they installed the faucets but it was not a great experience with Benjamin Franklin Plumbing."