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"***STAY AWAY*** They should remove the word "Solutions" from their name. That is far from what they provide. I started the process with Arizona Foundation "solutions" back in May of 2021 to fix a retaining wall/foundation. After meeting with the sales person they did let me know that they can proceed with engineering the "solution". After about 30 days I met with the sales person again so he could present the "solution" and take a deposit. I agreed to the option they offered and they stated I would be on the calendar to be completed before December 2021. During the permitting process there were items that came up that were needed from me directly by the county. These items were provided. After these items were provided I had not been contacted by anyone at the company to schedule the repair. At at the same time I was told by the county that Arizona Foundation "Solutions" was needing more engineering from me to complete the job. Obviously this was concerning as I should have heard about this directly from the company I was spending ten's of thousands of dollars with. However it was crickets. After reaching out to the sales person by call, text, email with no response before the holidays, I gave him the benefit of the doubt and waited until after the holidays and tried again with no avail. I then was put in contact with the "Area Sales Manager" whom after a week reviewed everything and let me now that the project they had in their hands for 7-8 months now was unfortunately out of scope for their company to complete and said they would be refunding me my deposit. I questioned how was this job reviewed and drawn out by an engineer and yet its somehow not able to be completed by them? Another week went by and the same manager contacting me and let me know that the owner reviewed and said they would solve this and get the job completed. I mistrustfully agreed for them to continue. After waiting another 2 weeks with no communication, I reached back out only to find out they were wrong and actually could not come up with a "solution" and would be refunding me my deposit (again). I waited another 2 weeks for my check to come in the mail and then called again to now find out they sent the check to a wrong address and would need to cancel that check and send out another. I asked for them overnight the check for my inconvenience and the refused to as this was an "additional cost that had to be approved". Throughout the most recent 2 months I tried to get the owners (Bob Brown) attention by phone/email to discuss my entire situation and was told he was in "meetings" 10/10 times I called. I was FINALLY able to get him to call back once I called every hour on the hour same day. As I expressed to the owner, the incompetency and ignorance starts at the top at his company. Not only was the communication poor at best during my dealings, the fact that an apologize nor any remorse was expressed on how my customer service experience was. A few key items to any contracting/construction work is setting expectations, communication, and follow through. NONE of which was provided by Arizona Foundation "Solutions". This type of work is extremely costly and any company completing it should be handling their customers with at least some respect while they spend a price of a new car or part of a college tuition on."

"I was expecting the scheduled work to be done within the month.About a week later Cesar called and said they had a cancelation and ask if the credit could come by to make the repairs after some stepping pavers and a portion of the pool deck area had been removed due to major plumbing repairs.The crew showed up on time and took care of the repairs in a timely manner.They even picked up the broken mortar pieces left by the plumbers. This is the second time we have used Diamond and we would use them again for any future projects."

"We are very pleased with the paving work Isaac of That Guy Landscaping did in our yard. He installed 650 square feet of pavers to make a walkway and three large patio areas on yard that had formerly been covered with landscape rock. He also installed new irrigation piping and lines. Isaac is pleasant to work with, meticulous, competent, and competitively priced. Compared to other companies that gave us quotes for the same work, Isaac was a breath of fresh air. Highly recommend."

"Bait and switch. I obtained multiple quotes for my foundation. Dalinghaus Construction quoted me 19 piers to stabilize my home. I questioned why their competitors were quoting me over 30 piers; and they reassured me I was being over quoted by their competitors. Long story short, I went with Dalinghaus. During construction, a rep (David F) came by to drop off some tools and found that 19 piers would not be enough. They said I needed 14 more piers (totaling 33– same as their competitors). I’m stuck because I cannot leave my home half stabilized. No other reputable company would complete the job if another company started it. I was obligated to move forward with Dalinghaus. No one called to apologize for the misstep. They invoiced me and could care less how much this would affect my family. They proceeded to install14 more piers but left 14 large holes— they said backfilling was not part of the scope of work, while the original 19 were backfilled. Insanely strange why they think I wanted 14 large holes at my home. So this is where they gave me a “discount.” They backfilled the holes for free. Free? It should be included in the work. All in all, why do I have to pay for a mistake of this magnitude? I’ve tried to work it out with them peacefully but they have not provided me anything that would make this right. Only excuses why they should not compensate me. They have no integrity. They only care about their reputation at this point (they want my bbb review taken down). I would like to be compensated for the 14 additional piers that were missed from the original quote. 14 additional piers is a completely new job, not a “new work order.” They are the professional and should have done a more thorough assessment to provide me an accurate quote. Their competitors seemed to have done so but I was sadly duped by Dalinghaus. They baited me in and switched the price after the work started. $38k is a lot to lose. I have 2 small children and a home that needs to be completed. Ps. I’ve been waiting over 2 months for a resolution."

"They did an amazing job! Very helpful and communicative."

"I won’t use anyone else. They are simply the best. They have never let me down."

"What went well is the question here: EVERYTHING! We’ve known Craig, the owner and Christian, the supervisor and Craig’s right hand man, for over 7ish years. They created our first front and back yard. Then we had to move from that lovely oasis they created and we called Craig, Craig!! We need help! Our new home had been neglected: palm trees dead and dying, about 18 leaks in irrigation system, turf that hadn’t been laid right and many empty spots all over where the last owners had pulled out plants and left holes and piping sticking up! And we are semi-professional bird watchers. ?. Our yard had nothing to attract birds; turf and barely there rocks. Can you say, “ boring, blank, scary… Say hello to all these “prison like block walls” that AZ seemingly loves?? Ugh! Craig, Christian and 2-3 workers were as always PROFESSIONALS! You can call me OCD, and I won’t argue. Every single thing you can ask for, they do! Every single rock was in place ( I’m not exaggerating, I caught someone moving two little river rocks!). After talking with you to help your vision, my husband went with Craig to the nursery having fun picking out plants and trees together. Don’t worry, Craig teaches you what plants are hardy and withstand the heat ( Heat, seriously? No Way!!) He has always guided us in how and when to water, prune and fertilize for every season, because let’s face it , just about every one of us needs guidance; this heat is brutal, the monsoons look like they’ve left us and the dirt is bone dry. Craig texts you a week later to see if all is well and then one month later he comes to look at everything to be sure you’re still loving your new green paradise. You know, I could tell you all about everything they did, new irrigation for front and back, rocks too, mounds for contrast, plants and trees up the whazoo,, but everyone’s projects are different. I think I should tell you about the amazing AZ landscapers ( and creators) These men work tirelessly, not once did we see anyone on their phones! EVERYTHING they do is carried out like it was their own yard! Perfection, PERFECTION! And Craig and Christian are a step away if you have a question or a concern. They believe in making the yard of YOUR dreams. But listen, for the people who don’t have a dream or hot desire but you just know SOMETHING has to be done on your yard, you’re in good hands. Craig knows how to guide you and create for you. Speaking of working with you, Craig took every one of our 30 some plants and two trees and while still in their pots, laid them out in the yard where he thought we might like, then we had him move a few things around to eyeball it and decide what we liked best! There is a reason why we called Craig after 7 years again, because he created WITH us. He can help you even if you have no idea where to start. He is really knowledgeable about plants, rocks, irrigation systems ( they put a whole new system in) grass, turf, pavers, flag stones, river beds, upscale backyard grill or fireplace area etc. He knows all of the nurseries and has professional relationships with them. Craig has been doing this for 30 some years here! So he’ll be honest with you about that one plant you really want but it’s not going to survive, he’ll tell you if something you’re planning to do might not be beneficial to you. He’s got a great sense of humor and is a joy to be around. Both times when the yards were finished I hated to see them go ( Craig always got a hug)! They don’t over promise and under deliver! No hidden costs or surprises here! These guys love their work and I’m not being untruthful when I tell you, it shows! You CAN NOT find a better company with good prices to work magic in your yard! We have a big _ss pool and I really hate it, but my grandkids love it. It takes up so much space and I’m a nature loving fool. I didn’t think there was much Craig could do for our yard as we sat out back staring at “prison walls”. His remedy?? VINES that will cover these drab ugly walls with yellowish reddish flowers and bring back the birds! I can’t wait to see them take off! Well…have I convinced you that Craig and his team at AZ Nativescapes is THE one to pick?? If not, then I don’t know how much more I can say! LOL. But seriously guys, you can’t go wrong to trust your yard with them! We’ve made a friend for life with Craig and I’ll never trust anyone else to create my yard. Call them right now. It’s never too hot to get going, they’ll make sure your plants will thrive, you can trust them. Thanks for reading it all! ?"