Get matched with top sump pump repair or replacers in Sapphire, NC

"Came as promised and was done quickly, very polite and interested in doing other projects around the house. I recommend trying them!"

"We had a new system put in the end of 2020. Gentry has always been prompt, knowledgeable, professional and great to work with. During this last storm our heater went out. I called on Sunday afternoon and I actually spoke to a person, who was very nice, and said someone would call me. Within minutes someone actually did and tried to help over phone. I had already tried what was suggested but he assured me we would see a service man the next day (Monday). Someone did call Monday morning and we did have a serviceman come out promptly. Albert was prompt, professional and immediately got to work. Our unit is underground and is difficult to get to but he went down there and worked until he got it working. It was a frozen line which he fixed and rerouted. He suggested a few things for another snow or freeze and left. The heater has been working since then. We would highly recommend Gentry Service in Swannanoa for new heating system or for service. We have been very satisfied from the beginning."

"as advertised"

"The gentleman that responded to our call on a Saturday morning was very curtious and professional. He did a wonderful job over the course of two days due to the difficulty of our situation. I will definitely recommend him to anybody that has the same problem as we had."

Electrical Contracting Company. Locally owned and operated full service electricial contractor serving Western North Carolina. Sylva, Bryson City, Franklin, Waynesville, Cashiers, Highlands and Robbinsville

"Showed up on time. Did everything as expected."

"Old unit died during the hottest week so far. They responded the same day I called to perform an estimate. Returned in two business days to install the new unit! The two day delay was waiting for the particular unit I wanted to be delivered."

"I have had a water filtration system for years for excessive iron. I went through three companies and 1000’s of dollars until I finally found Caldwell’s Water by accident when I was exploring the possibility of digging a new well. Since then, I’ve had the best water that I’ve had in years. Everyone was helpful, understanding, and willing to work with me to get it right. Would definitely recommend them!"

"I had a very unfortunate experience with a misleading sales rep. In December 2022, a sales rep named Ryan came out to my house to show me my options. He suggested that we have a perimeter trench dug around the basement with a well and sump pump. He went over the options with me and told me about the amazing sump pumps that 58 Foundations & Waterproofing has...they are battery back-up in case of a power outage. I was excited about that because it gave me peace of mind. Let me be clear when I say that there was only a SINGLE option presented when it came to the type of sump pump they provided. Ryan gave me the option of a battery back-up and no other options. The install crew comes out, does a fantastic job, and gets it all done in a timely manner. 5 months passes and we have some bad storms rolling in. I wanted to be sure that the sump pump battery was still good, so I open the lid of the well to check on the battery, only to find out that we have a pump without a battery back-up, like I was told by my sales rep we would have. I reach out to the company to see if the battery is hidden inside the pump. After 24 hours, I still haven't heard back from the company, so I reach out to the sales rep directly. He tells me that I didn't purchase the battery back-up pump and that he would be happy to sell me one for an additional $1,500 (I am sure he would be happy to sell me one). I contacted the company to see what resolution we could arrive at. I have basically been told at this point that I did not purchase one even though the sales rep told me I was getting a battery back-up pump. A battery back-up was VERY important to me. The SC manager for 58 Foundations & Waterproofing called me today and offered to sell me one. But I cannot bring myself to pay for something that I was told would be included. She told me that the invoice does not show a line item for the battery back-up and that the invoice only lists "sump pump". But, how was I supposed to know that "sump pump" didn't mean the battery back-up pump that the sales rep told me would be included? How was I supposed to know that there would be a separate line item for "battery"? They have relied on the ignorance of their customers to take advantage. Everyone who gets one of these systems, make sure that you actually get what your sales rep told you...because I did not. And at the end of the day, of course the company has blamed me for the miscommunication. The SC manager told me that there was just a miscommunication and that she was sorry that I did not understand what I was purchasing. In reality, the reason that I did not understand is because I was misled. Until this issue is fixed and a battery back-up is installed free of charge, I will continue fighting this issue."

I am a self-taught artist, initially drawn to experiment with pastels and colored pencil, and now working with acrylic on canvas. My art speaks for itself.