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"Absolutely appalled by the unprofessional manner of this company. We called this company as a second opinion for an issue with our AC. After the first quote we had a general idea of the issue but being naive to this matter we thought it best to get a second opinion. The technician- ISMEAL SAMANO- absolutely tried to take advantage of the fact that only myself was here (female,29) and not my husband. After getting the feeling this was happening - I followed my gut and called my husband to have him speak with the tech directly (all of which was on speaker, I was able to hear everything). This tech spoke of many issues - suggested a whole new AC UNIT, and then casually let my husband know he would be "rinsing off the coil, probably won't do much, but may help for now". At the time of payment, I received a total of $221.30. The original price of the quote was $89. Confused I asked the technician to please explain the additional cost. He seemed lost.. Could only say that "I normally HAVE to charge close to $300 for that rinse service, I dont feel comfortable doing to that you. So I charged you the least I could." - Which was around $130.00 for a rinse... of our water. I made sure to ask if this was proper procedure for their technicians to performs tasks on a unit that cost money to the homeowners, without their knowledge. No reply. Before the technician left, my husband and I made sure to ask what exactly that rinse did, are we able to run the unit now at least? This technician told us yes. Although the technician from days prior from COOL TODAY made sure to tell us to try to leave it off as much as possible due to overheating. Scared of what can happen in that instance I made sure to be clear to ask this technician again that it is safe to keep on. He said yes again, just as the unit shut off and can very audibly hear it attempting to kick back on (causing it to overheat). I pointed this out to him and he attempted to say it was because our thermostat was set to that temperature, that is why it cut off. I immediately went to set it lower to show him that is not the case, that it won't kick back on and stay. But instead, this technician absolutely knew we were skeptical of him and his request for payment and that his "rinse" for $130 did absolutely nothing. He nearly ran out the door. After going through all of this I attempted right away to call customer service to inquire if this is proper procedure for their technicians to do this without homeowner approval. Her response was "No, but it sounds like there may have been things said I don't know about, so wait for 12 hours and well get back to you". Absolutely appalled. I greatly pride myself on my involvement with my community and close-knit relationship with my mom groups online. I am happy I am at least able to spread this awareness so all my other Mama's can avoid being targeted by despicable company. Be safe and aware Mama's, ladies, and everyone without proper knowledge!"

"The technician (Adam) was very professional, knowledgeable and thorough. Adam explained the entire process that had to be completed and wasted no time in completing the job. I would highly recommend Next Plumbing and Adam for any plumbing needs."

"When I called, they answered right away and when I explained the problem, I was told that they would be at my house between 12 - 1 pm. They were at the house before 12:30, and fixed the problem right away (the water tank bladder had broken). Now we have a bigger perfectly working tank - and our water pressure is better than it's ever been (I have a feeling the bladder had damage to it when we moved in, because the pressure was never good). The only problem is that when the phone was answered, I heard a voice say it was an Angie's list customer. However, we didn't get the 5% discount. Although, I did not print out the coupon and forgot to tell my husband about it. Either way, their service was prompt and well done. Thank you!"

"service man carl was prompt very knowledgeable and polite"

"Great local small business. They were on time and did quality work. I’d like to support more small businesses like this. We had them hang some ceiling fans and remove double taps in the electrical box. I"