Get matched with top concrete foundation installers in Saukville, WI

"Jesus came in mid-April & gave us a quote to install a concrete pad for our trailer in our backyard ($3,600), & replace a front step & grind down concrete under our garage door ($400). He started & finished the work when promised & was very professional & efficient. We are happy with the finished work."

"The team was great however a few detail touch ups and follow ups were needed that were simply missed. We are happy with the shape, workers, slab, and speed however there are concrete chunks spated on the siding, steps are covered in concrete, and clean-up was messy!"

"RESPONSIVENESS TO NEEDS
There are different measures of success on any project and different constraints and issues that will challenge those measures.  My primary measure of success was a DRY basement, and Brian?s proposal to deliver it was comprehensive. He was committed to meeting my request while satisfying my second measure of success: do it at an affordable price.

ESTIMATE
Brian does all estimates himself instead of sending out salespeople (which I appreciate).  I scheduled Brian's first visit in the days following a large rainfall that caused flooding in neighboring areas, so his schedule was packed. Understandably, Brian was crunched between appointments when he arrived slightly behind schedule, but he had kept me updated in the hours preceding his arrival.  Brian quickly conveyed a focus on resolving the seepage problem.  He also listened to my concerns, identified primary and secondary issues, and said he would send a thorough e-mail containing precise details for a solution with a cost breakdown.  He arrived and left in about hour, and within a couple days he sent an e-mail estimate with two options. 1) A complete basement drain tile system with crack repairs, or 2) a partial system that he believed would resolve the problem at a lesser cost. He offered to allow me to "upgrade" to the full system in the future and pay the difference between the two estimates. This type of offer was not even discussed by the three other companies (two big names and one small business) that came for estimates.

With the exception of the extended (years-long) payment / financing options offered by the larger companies, Brian?s proposed solution was almost a hands-down winner.  The other small company was comparable, but after sending the initial estimate, Brian offered to return on the weekend to give me the opportunity to talk again when there was more time.  Other companies' approaches to doing exterior excavation ranged from doing minor reinforcement to not even wanting to touch it.  Brian, in contrast, said he can?t honestly guarantee a dry basement when he didn?t know what the previous repair looked like.  He offered to completely excavate the two walls that had work done previously and to replace (if necessary) any inferior quality materials with his own fix.  Now we're cooking with gas!  The cost of the job remained competitive, and this ?extra mile? effort on top of everything else fully satisfied my need to be 100% sure the seepage would be stopped.  I opted for the full drain tile system.

TIME
The timeframe Brian quoted was in line with all of his competitors: 2 days max.  The time element of the job met some challenges, taking 5 full working days to complete, (Tues-Fri plus half days Sat-Sun).  The reason?  The crew found the floor was new, dense 4-inch concrete poured on top of the original 4-inch concrete floor.  This meant twice the work for the breakup crew that was prepared for a conventional job, making it impossible to accommodate the original time frame. Brian promised to never leave a job unfinished, so he juggled his crews' schedules to make daily progress, and he never once raised his price despite the extra time or material (concrete) required. I was very grateful.  He also personally came to finish the job on the weekend rather than pushing it out to Monday or Tuesday.

EXTRAS AND RESPONSIVENESS
Some plumbing in the floor was impacted by the concrete breakup and required repairs due to its age and condition.  Brian took the time to find the exact materials I requested for the repair and installed them.  I was not present at installation so he took photos and video and sent them to me via smartphone so I could verify he got it right.  What other contractor does that?! He also paid attention to every detail for laying out the design of the downspout tie-ins, finishing touches, and every single special request I threw at him. He also spotted an additional leak in the corner of the foundation and sealed it up as well. His commitment to resolving every issue to my satisfaction was outstanding.

Brian made himself accessible via phone, e-mail and text, and he responded quickly to inquiries.  I wanted to know every detail of the work, and Brian accommodated. Another totally unexpected surprise came when Brian discovered that some of the promised work did not need to be performed, and he provided credit for this instead of using the difference for my extra requests.

SATISFACTION
"You'll be happy," is Brian's mantra.  He addressed a couple gripes - dust exposure to the first floor space; a few trampled plants outside - by providing equitable financial credits.  These professional oversights on his crew's part are unacceptable to Brian, and credit on the final bill was all he could do to make up for it.  Overall, the crew was polite, and one even brought a stack of extra floor tiles from his personal supply to replace some I'd lost during demolition work I had done weeks earlier!

From start to finish, despite delays and minor shortcomings, Brian executed on the proposed project by 100% nailing the two most important measures of success ? quality and cost. As for timing, the job ran long but Brian didn't quit until the job was done. I never expect perfection; nevertheless, Brian aimed to earn my satisfaction as his primary goal. I give an A+ on nearly every category, taking a point or two away for the issues mentioned.

Rain is coming in the next two days, and I'll only edit this review if the repairs fail to deliver a dry basement.  I am posting this review before the rain comes as a vote of confidence that I won't have to change a word.

The most important criterion to assess a job well done is whether you'd recommend a service provider to a family member or friend.  In Brian's case, I absolutely would."

"Overall, the work they do on the basement is fine. They were a little rough on several bushes I had out front and the lawn, but did fill low spots with dirt and seeded. They did nothing with the bushes. Showed up to do the job when they said. I was stood up two times by Brad: the first time on the initial estimate and the second time for a walk through just before starting the job. I confronted Brad on not showing up and blamed it on being busy with other jobs (didn't have a cell phone?). The job was started on a Monday and was to be completed the following Friday. They couldn't pour concrete because of rain. Brad wanted to be paid in full before the concrete was poured. I was reluctant. Brad then said he would pour even in the rain just to get paid on that Friday. I ended holding $1200 until the following Tue when he did pour the cement. The work they do is fine. Promptness in returning calls or showing up for appointments is poor. But a triple A+ on collecting the final bill."

"Russ was the first person to respond to our request for an estimate on the crack in our foundation. He was also the only one who really looked at the problem closely. Even after talking to several other companies and getting so many different suggestions (and a very wide range of costs) we ended up back with Certified. We did request him to add several other things to his original estimate(after taking all of the other suggestions into consideration) They were quick to respond, were professional, cleaned up the area and since they needed to be in our neighbors driveway for several days even gave them a gift card for their inconvenience. We would recommend them to others."

"Andiry came out a couple of times.  I finally decided to do concrete (I had been debating on whether to replace with landscaping blocks).  its about 40 feet long, 3 feet wide, needed to be pitched correctly, and the old walkway had to come out.  Andiry came out on a Saturday (on time) to write the contract, and started work 2 days later.  It was done 5 days later.  It looks great, and the work site was cleaned up.  there is a bit of a language barrier, but it's easy to work through.
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"Outstanding work all the way around. Todd- sales, Brad- oversight, Scott- demolition, John-concrete, Rick- garage build and Ben- electrical all made this a great experience for my wife and me. First class work and communication."

"The crew worked tirelessly on our 1903 bungalow near the lake. They encountered issues with the framing and the old construction, but came up with smart solutions and provided a strong, properly built, and beautiful staircase. Joe kept us in the loop and up to speed on progress and his thoughts on how to overcome issues. The plumbers were great as well. He coordinated with the City for service shut-offs. The plumbing looks and functions great."

"We did not end up going with this vendor. After meeting with 3 other vendors, the proposal and solution seemed a bit overkill for such a minor issue. The estimate, however, was VERY thorough."

"Awesome Job! Cliff the owner is always easy to work with! This is my 3rd time using Great Lakes! Every 5 years!"