Get matched with top tankless water heater repair pros in Sausalito, CA

"It went very well and all the issues were resolved quickly. Adan was very professional and confident service person. We highly recommended Payless water heater and plumbing."

"I don't know enough to compare (dollarwise) the tankless water heater I purchased to others in the market. I can say it's an impressive piece of equipment and is providing my desired level of service. I now have hot water throughout my home in seconds! AND, Dave impressed me immediately as a sound, honest, energetic business man and technician. In no time he and Carl were at my house doing the work I desperately needed. It was dark when they finished but they lived up to their word in fixing my hot water problem "today"!"

"The first visit lead to cleaning the area around the heater and burners and checking the thermocouple. Sadly that seemed to make it worse. Less than a week later No hot water for over 30 hours till the second technician replaced the thermocouple. All is perfect now. No charge for the second visit. The next step, if needed will be a tankless and their quote looks a bit steep. But I am really hoping I won’t need to go that far."

"Amazing service and work! Helped us next day drain and refill our water heater for our annual service at a reasonable price. Will hire again!"

"Pedro installed a tankless water heater for me. Very professional and reasonable. Would hire him again."

"Jared showed up and wasted no time in doing two things at once (draining the hot water heater and repairing a small fireplace gas leak). He educated me a little on what he was doing which is always helpful. He was also careful to keep his booties on, so as not to ruin the shiny wood floors. Highly recommend based on this experience."

"They fixed a major water leak and installed a new water heater all in one day. They were prompt and did a neat install. I can recommend them."

"Had an issue with a broken pull out shower handle. After assessing the issue, the plumber could not replace the old style pull out without risking damage to the pipes. I did my research and knew that this was a possibility due to the age of the handle. Aris first came on a Friday soon after making the request. After the assessment, and the recommendation to replace the internal pipe to a rotating handle, he was able to return early Saturday to finish the job. All in all, I have to say Aris was great in the way he explained the work and the timeliness of getting it done. I would definitely call again if any future plumbing issues come up."

"Arrived on time and finished the job within a hour. Also helped restart my gas water heater."

"Starting with JP the senior technician, the inspection and documentation of existing conditions was thorough, knowledgeable, and complete. Moore recommended the replacement system that would be more durable and require lower maintenance over time, and wrote a detailed proposal with a floor plan documentation. We were given financing options at the time of signing the agreement, as well. The team- five technicians!- were properly suited with protective gear and followed COVID protocols at all times on our property, inside and out. They wore shoe protectors while inside, kept us fully appraised at every task (all interior registers replaced in 11 rooms), and were extremely respectful of our space, privacy, pets, and kept noise and speaking to low levels. (our extremely friendly indoor cat got lots of attention from the team!) The work required three days to fully replace all ductwork in a two-story home with attic and crawl space, and Paul the team leader would check in with us each morning with a briefing of each days' activities. The entire team was constantly in learning mode, with the senior technicians mentoring and teaching the younger team members, which greatly impressed me. They finished on time and without any delay or disruption; they cleaned each work area and removed all debris, packaging, and the old system. We've owned this house for 20 years, had many repairs and replacements, and Moore has raised the bar so far for quality and value. While they were the middle bid in terms of overall cost, we believe we received higher value that even the highest bid. I can strongly recommend them to anyone planning repair work on their existing system, new installations, or maintenance. After getting few responses from HVAC contractors working in new homes in Sonoma County, we were pleased to know that Moore specializes in existing homes and responded to our online request within minutes. I'd be happy to share my experience in person, if required. Martin Waldron Sebastopol, CA"