Get matched with top in Scranton, PA

"Made an appt. with Castle Rep, James, for 17 windows and vinyl siding. He spent 1 hour talking about how great his company and windows are before finally getting down to the issue. We were told that CASTLE makes and services their own window, with all the best technology and technicians available. The price per window for energy efficient came out to over $1,200 per double-hung window! And since they make their own products, we could not find a way to compare quality and price with other manufacturers. But his per-window price exceeds the average price of $500-700 by A LOT! When we balked, he made a call to his "manager" to see if we qualified for a "special promotional" discount. If we were to commit right there on the spot, we would get an additional 10% off! Still way to high. We said we would think about it (he got sad and snippy), and that we wanted to hear about the vinyl siding quote before we made any decisions. He told us he could not give us a siding quote until his company did an "eagle view" measurement, which would require another appointment! We had no intention of sitting through ANOTHER high-pressure appointment. High pressure, long-drawn out presentation and he would not leave us with anything in writing! No brochures, prices, nothing! He refused to put anything in writing and we could not have a break down of labor and costs. I even asked him if I could have a copyhh of the window warranty and he said "only if you purchase right now." And they did not come prepared with references or previous job locations! When we further researched the company, we found they did make very excellent products, but the #1 complaint was by far that they did not honor their lifetime warranty and that customer service was horrible. In the end, we chose not to do business.."

"It is a waste of money. The great majority of people are not going to find any value out of the service. If you need design consultation, you need a full service consultation. If you already have knowledge and experience, and you just need to get a few ideas, then you don't need to pay for that. You can just get a magazine or a book since you already have the knowledge of basic designs in your head or a little bit of experience. To have someone call you and give you information over the phone, you are not getting the personal service that you need. You may as well take the money $49 and apply it to something else like getting someone else to come out and give you the service that you need. Because, you are not getting much, you are not getting anything at all. They are going to have you do the work. After talking to them and I was talking to other home designers, I found out that that was a waste of time and waste of money. I gave them a C because they didn't fail at what they do but they don't offer any value for what they do. There's not much value to it. The cost was fair. They didn't do a terrible job and the cost isn't terrible, it was only $49. It just has a very low value. For responsiveness I gave them a B because they will answer your phone and answer your emails."

"The porch roof was old and in poor condition with holes and lots of dry rot from at LEAST 18 plus years of weathering . As soon as Robert(the company owners) team got to our property, they gutted the roof and worked quickly, and efficiently on the new install. The new porch roof looks great!!! The workers were very friendly, and made sure to not only clear debris from my home, but to also make sure any debris that may have gotten on my neighbors property was cleaned away. Robert and his team exude a genuine passion for what they do, and make sure that before they leave, you have a smile on your face. Wonderful work AND customer service!"

"Shutter on order. Two more weeks before installation."

With 15 years of experience, Peter Engel Construction can handle any of your projects needs. Carpentry has always been Peter's passion. He takes pride in every project he works on. He is a true professional who cares about each of his customers. Call today to get your quote.

"more than I ever expected. compliments from all my neighbors as to their quality of wo
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"I contacted Independent Construction for a new roof estimate. They came out the next day and providing me with a written estimate for my new roof. Two weeks after hiring them, they showed up and removed my old roof, installed my new roof, and cleaned up everything in one day! I am very pleased with their work, and I would recommend them."