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"I can't say enough about how beautiful my kitchen looks. Ebby made a suggestion which gave me more countertop space. It gave my kitchen a more updated look than I had ever dreamed. I sent pictures to family and friends right away. He tore out the old countertop down to the base MDF that the builder had used. He custom cut 3/4" plywood onsite. I could see the sturdiness of the counters before he had applied the laminate. The seams were not visible unless you were closely examining the counter. The edges of the counters were just as beautiful as was the backsplash. His work was impeccable. Regarding customer service, he kept me notified on when the materials would be in as I had a personal schedule he had to work around. His professionalism was outstanding. In the end, he was hooking up the pipes to my new sink. I didn't get new pipes purchased, so one of the old ones cracked as it was being tightened. At 7:00 at night he was insistent that he go from my house in the country to the nearest town to find that part so I was not left with a problem. Luckily, my neighbor down the road is a plumber and I got him to come over with the part. I don't think Ebby was going to leave me with a problem that night. Service people don't do that these days. He wasn't leaving till his job was done well. In the end, he made sure that he and his helper left the area clean of any mess. You won't regret hiring him for your job. The quality of work blew my mind. I just never expected the extra mile he goes to make the project everything you expect and more."

"Last October, my sister, an elderly veteran living alone, contracted Genie Bath Systems to remodel her master and guest baths. She was diagnosed cancer and passed before the remodel was complete. Which, to be fair as we were not able to work with Genie while attending to my sister. The contract was expensive. Very expensive. The cost of the remodel is close to 1/4th the value of her home. I noticed there were issues with the remodel that showed a surprising lack of attention to detail. Genie sent people to address the issues twice. Yet issues remain. My calls to my contact at Genie are now being ignored. Also, the only document I have for the remodel is the contract my sister signed. It is not detailed. I have and continue to ask for a breakdown of the cost. An estimate or work order. This request is also being ignored. I am disappointed and have to wonder why Genie will not provide this information. I have several other questions for Genie that I will not go into here. But based on my experience, I cannot recommend Genie. In fact I would warn anyone considering Genie to be very careful about the cost of the contract."

"Great job was done."

"Great work!"

"On Tuesday, April 16th he tore out the tile and my double sink. He collected from me $1750 and left at about noon saying he would return. He did not return until Friday afternoon. He hastily installed the countertop and said he was finished. In addition to having poorly installing the countertop, the sink was not one made to be used in a kitchen and had only one hole in the top for the faucets. I offered to pay for a decent sink although he was to replace the one I had He said he was not a plumber and was not going to connect any sink. I pointed out the other problems and asked him to fix them. He argued for awhile demanding payment.. I told him I would pay him when he corrected the problems. He walked out and then sat outside of my house for almost an hour. I called him to try and resolve the issues. I even offered to pay if he provided a helper. He refused to do so unless I paid him for the complete job. He left and returned with the police. He said I had cheated him and then accused my husband of having threaten him with a knife and he was afraid of him. My husband is 73yrs old, has Non-Hodgkins Lymphoma and a defibrillator. He never even suggested anything. He and his worker insisted that happened and my husband had to spend a night in jail. He must appear in court on April 26th, so we must retain an attorney."