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"I paid for new windows. The crew put them in backwards (water drains facing inside the house). They had to come back out and rip all the windows out, put them in correctly, and recaulk (not new windows). Several window sills were busted, not repaired. All the double windows trim buckled. Then, the caulk started to shrink, 6 windows broke (no contact from debris), and 2 windows won't lock (they do not line up right). I contacted Long Home several months ago. They sent out a contractor who investigated the issues. He concluded the windows were handled too much, and they would be replaced under warranty. Christina in the office promised to replace the windows, but nothing has happened. BEWARE. "

"Approximately one year ago, we hired a screening company to replace our ancient lanai cage and also to add a roof to the porch. The roof leaked after the first rain. The screening company returned four times to fix our leaking roof but they were never successful. They never answered our fifth call nor did they ever return our calls after that. Jim Ayers, owner of Stuart Roof Repairs, was recommended to us by our neighbors. We found Jim to be honest, ethical and his attention to detail is exquisite. Jim spent a fair amount of time trying to determine the source of our leak. Once he figured what our problem was-he spent an incredible amount of time explaining in detail the solution to our leak. We hired Jim and his crew. They worked very hard in sweltering heat. Suffice it to say that we are now leak free despite torrential rains. I trust Jim. I will recommend him. I would hire him in a heartbeat. The man is brilliant"

"They are very good and will answer all your question. Can not say enough good things about the personal service. The job was well done in a timely manner."

"Easy to reach. Very prompt service. Called when on their way. Very friendly customer service. "

Sentri Homes is a full-service contractor delivering high-end home additions, whole-home remodels, new custom builds, luxury kitchens, structural framing, roof replacements, and every major renovation. We assign a dedicated project manager to every job, deliver meticulous craftsmanship with clear communication, and back our work with an industry-leading warranty to ensure complete peace of mind on your largest investments. Our in-house team of licensed builders and master craftsmen consistently earns 5-star reviews by turning big visions into stunning, high-value homes—when you need one trusted partner who truly does it all, we’re the proven choice.

"Jim Adams was professional, punctual and knowledgeable. He performed the task quickly and completely and cleaned up afterwards. The price was right too! I would gladly hire him again and recommend his service to everyone. You will be very pleased!"

"On September 16, 2025, I met with a Paradise Exteriors sales representative who first quoted me $113,000 for window and door replacement. After a few “calls with the owner,” the price was lowered to $82,000 on the condition that I sign the contract and pay a $5,000 deposit that same evening. I was assured that under Florida law, I would have three business days to cancel without penalty. The following day, I emailed the sales representative to cancel. On the morning of September 19th, within the three-day cancellation window—I hand-delivered the signed Notice of Cancellation to their office. Mark Hildreth, Vice President of Operations, signed and misdated the document for September 20 instead of September 19, which would have made it appear I missed the deadline. When I later checked the form in my car, I noticed the incorrect date. I immediately returned to the office, where an employee tried to white out the error; I insisted on a new signature and correct date. Despite complying fully with Florida Statute §501.025, which requires refunds within ten business days of cancellation, Paradise Exteriors failed to return my $5,000 deposit. When I called, they said it was in review and they actually have 14 days. I reached out to the sales rep and asked to investigate it , I spoke to an employee at a booth they had set up and had him send a strong message back to the owner. None of that helped me get my deposit back, until October 15, 2025—more than three weeks later—I had an attorney send a certified letter. Only then did the owner personally call and hand-deliver the refund that evening. Based on my research, this appears to be a recurring practice. Public complaints show other consumers waiting for refunds after cancellations. Paradise Exteriors currently has 37 BBB complaints in the past three years yet still holds an A+ rating. And 30 negative reviews on Angie’s and they still have 4.5 stars. These ratings do not help the consumer and I ask that you review your ratings"

"From start of the job to completion everything went very smooth! Tarek the sales representative for Holeman, Inc. followed through with everything needed and everything we asked about the process! Tarek called, emailed, texted us to keep us informed! We are very happy with Tarek, Tarek went above and beyond as did Andrew the contractor for Holeman as well! Andrew also followed through and kept us updated with process! The team that put the Hardie board on our house (Mike and Danny) worked extremely hard and our house looks beautiful with the new siding! Holeman, Inc. and their team are professional, hard working and we highly recommend them!!! Thank you everyone at Holeman for all your dedication from the beginning of the process to the end!"

"I wanted to write about our experiences with Cedrick Jones and Gold Star Adjusters. Our insurance company was planning to not pay us for major damage we sustained during a wind storm that hit our house around Feb 2020. Even though water came into the house and was inside the wall, they told us that the damages were only worth about $2K or so and that it would be a cheap fix and the amount conveniently was below our deductible threshold. Mr. Jones was able to force the insurance company to pay out more than enough money for us to hire professionals to come out and rebuild most of the interior and some of the exterior wall where the water was coming from. If it wasn't for him, we would have been on the hook for several thousands of dollars worth of repairs. Mr. Jones also took the time to look over our insurance policy to make sure that they hadn't hidden high deductibles on other items on our policy to prevent any future surprises. I wanted to let you know that Mr. Jones handled everything above and beyond the normal level of care and professionalism one would expect from an adjuster. He spent several hours at our home ensuring that any and all damages were fully accounted for and held the insurance company accountable for payment of the damage claims."

"Perfect. I enjoyed getting to sit in the storm shelters at their showroom to help with size selection. After signing up for the install, they connect you to an online portal to manage the contract and to update building permit number, etc. Installation was prompt and clean."