Get matched with top tankless water heater repair pros in Shelby, NC

"The individual who came to my house to give me an estimate did an outstanding job explaining everything. Due to the extensive modification that would have been required to install a tankless water heater I replaced the existing water heater in kind. I would not hesitate to hire them for future work."

"Installed a new water heater. The technicians were professional and took the extra steps to do a nice job. Pricing seemed fair."

"I hired Superior Plumbing and Drains to install a gas water heater in my home. They provided a 10 year full warranty and cleaned up after they finished the job. Austin and Zach had great customer service and were extremely professional. I will hire them for all my future plumbing needs and I would recommend them to anyone who needs plumbing work done in their home!"

"Very informative and friendly guys. Would highly recommend them for any plumbing issues or upgrades!"

"Quick and efficient. Reasonable. Friendly. Would definitely hire them again."

"Water Heater Experts provided top notch service when they replaced our failing, old water heater. We had a unique situation at our house that required a tankless water heater as a replacement and this meant upgrading the gas service. John at Water Heater Experts kindly and patiently guided us through the decision process and provided encouraging options for a difficult situation. He is extremely knowledgeable and is more than willing to share his plumbing wisdom. John provided us with a reasonable quote, so we went forward with installation. When it came time for installation, John kept us apprised of the schedule, was prompt; he quickly and cleanly installed the water heater. Now we have an endless supply of fresh, hot water. I highly recommend Water Heater Experts for their integrity, attention to detail, cleanliness and passion for water heaters."

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Based on the favorable reviews of other members, I called three providers at noon. Unlike the other two, owner Scott Martin returned my call within 20 minutes even, as I learned later, he was away on vacation. I explained my heater had burst and needed quick replacement. I brought up the possibility of installing a tankless heater. He asked about my household make-up and usage, and advised the extra expense would not be cost-effective. He is a Rennai Tankless dealer/installer! He said he might be able to get a technician available in 2 hours and would call me right back. He did, and we arranged for a 4 pm installation.

His tech, Michael called 15 minutes beforehand reporting a traffic delay and he arrived soon after 4. He was very professional and, working alone,  completed the removal and replacement by 7. He checked the connections, discovered a small leak, and fixed that. We had hot water that evening. Scott did not charge extra for an emergency call that ran over into the evening; and, he applied an additional discount for my having found him through Angie's List!

The next day I discovered another small leak, called Scott and Michael was there and had it fixed by 1 pm.

I can't thank Scott and Michael enough for their responsiveness and professionalism. THAT'S how to run...and grow... a business!

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"They were quick to respond to my request did a great job , were friendly, and fair in their pricing. I will use them in the future. My only concerns were they never wrote anything down as far as an estimate or final bill and I usually like to keep those kinds of things for my records."

"I had my water heater replaced by Option One Plumbing, and I couldn’t be happier with the service! From start to finish, they were professional, on time, and very thorough. The technicians explained everything clearly, answered my questions, and made sure the job was done right. The installation was quick, neat, and stress-free. I really appreciated their fair pricing and excellent customer service. I’ll definitely be calling them again for any future plumbing needs and highly recommend them to anyone looking for reliable plumbing work!"

"All repair work was completed quickly and with high quality. I would definitely use their services again in the future."