Get matched with top fridge, freezer or ice maker repair or service pros in Shelton, WA

"This pro provided useful information via a virtual (online) video consultation. Since this service does not send technicians to the home, they did not do the actual work. I am considering whether to order parts and try to complete the repair myself or under their virtual direction."

"He is very dependable and hardworking."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"Carlos and entire team at Mazter Appliances is amazing. My Whirlpool Icemaker stopped working and it would not make any ice. They provided the right estimate upfront and warned me that there could be several things wrong but they will analyze the problem. The Problem was analyzed on the first visit as no power coming to the icemaker at the right time. The part was ordered and they replaced the icemaker. Unfortunately the unit was still not getting the power so the control board had to be possibly replaced. They worked with Whirlpool and entered a a special case for me and not only got the control board issue corrected but also double checked all the wires so the problem does not happen again. Fixing the issue not only took a lot of patience but also over 4+ Visits to get the unit working. Kudos to Carlos and the Mazter team for fixing the complex issue. The Icemaker issue I had was not easy to fix as replacing the Icelamaker and control board did not get it working. It needed a few more tweaks suggested by Whirlpool. Highly recommend Mazter for any Appliance issues."

"Repair Clinic sent me a water intake valve that had some scuff marks and an unnecessary fixture (which I thought nothing of, assuming it had been removed from a new dishwasher). When the part did not fix my dishwasher's issue, I ordered a circulation pump, which also failed to fix the issue, so I decided to return both parts. Repair Clinic blamed me for the scuff marks and extra fixture, which is unacceptable. They referenced their return policy which states that parts which have been installed cannot be returned, and denied me any form of refund. For all I know, the water intake valve was defective, and I have no recourse. Don't put any stock in the "No-Hassle 365-Day Returns" they proudly tout on their homepage. Instead, expect finger-pointing and uncaring dismissal. You are better off with one of their many competitors."

Family-owned & operated.

"Excellent service.Determined issue, explained the fix and price then took care of it. He gave us good tips to avoid the problem in the future."

"Arnold's has a great selection and excellent installation service. Beyond that, they really went the "extra mile" to make sure we were happy with our new refrigerator. When the installer realized we had made a measurenment error and the larger refrigerator we most wanted would fit fine in our space he called the owner to make sure of the measurements and confirm that he could just bring back the (unboxed, but not yet installed) appliance and exchange it for the larger model. The store had no problem with that and 3 days later the installers returned with the larger model, and did a super job installing it. We didn't even have to pay a 2nd install fee. Truly excellent service all around."

Appliance Distributors is a family owned and operated appliance store. We have been in business for 35 years specializing in sales of new and used appliances. We also have service available. Ask about your complimentary Angie's List component warranty.

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."