Get matched with top fridge, freezer or ice maker repair or service pros in Shepherdstown, WV

"This pro provided useful information via a virtual (online) video consultation. Since this service does not send technicians to the home, they did not do the actual work. I am considering whether to order parts and try to complete the repair myself or under their virtual direction."

Hi, I’m Xavier and I have been working in home improvement and repairs for 20+ years. I have experience in plumbing, electrical, HVAC, carpentry, & handyman task. I love sharing my skills & ideas when needed. I love the reactions of happy clients.

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"Repair Clinic sent me a water intake valve that had some scuff marks and an unnecessary fixture (which I thought nothing of, assuming it had been removed from a new dishwasher). When the part did not fix my dishwasher's issue, I ordered a circulation pump, which also failed to fix the issue, so I decided to return both parts. Repair Clinic blamed me for the scuff marks and extra fixture, which is unacceptable. They referenced their return policy which states that parts which have been installed cannot be returned, and denied me any form of refund. For all I know, the water intake valve was defective, and I have no recourse. Don't put any stock in the "No-Hassle 365-Day Returns" they proudly tout on their homepage. Instead, expect finger-pointing and uncaring dismissal. You are better off with one of their many competitors."

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"Excellent! Came on time was very fair did quality work. Gave very helpful information. Will use again"

"Great job and on time. Perfect, will hirer again"

"We purchased a double wall oven at Orsinis. When we used it the window pane would get all foggy with condensation. Orsini customer rep/sales reps blamed it on a recent design change on the part of Whirlpool and other manufacturers. Well, Whirlpool does NOT confirm any design change, i.e. the information we got from Orsini was false and just an excuse. Despite numerous efforts Orsini would not react further. Never again will we purchase anything from Orsinis."

Comprehensive protection for your computers, electronics, and appliances of nearly any age or brand.

"Scott Merki, the owner of Cool Breeze, quoted a furnace replacement for me in March 2024. He took a $3000 deposit, and delivered a furnace. At this time, he has abandoned the project and left me with no heat, no means of completing the project, and refuses to give me the paperwork for the order. He ignores texts, and will literally hang up on you if his excuses aren't acceptable. In months of trying to reach him, i recieved TWO text responses. One saying that a family member had passed away, which I understand but does not justify the 6 month time frame. The second effectively telling me I couldn't have the order information, which other companies want prior to taking over the project. Scott scammed me out of $3000, and refuses to complete or refund the project. I'm currently speaking with the BBB about options, but it looks like legal action is going to be the only thing the Mayor of Bath, WV will respond to."