Get matched with top wood or fiber cement siding installation or complete replacement pros in Shepherdstown, WV

"I got my windows from them and the price was high but the process was painless, I figured why not I'll get gutters from them too. Sales guy came out and have me a quote, said the tentative install date was in a week but I'd get a call to confirm the day before. Well, I didn't. I called the company the day after, left a voicemail with the head of gutter installs (found out later that guy had left but no one updated the number). Call my sales rep. He says he'll figure it out and call me back. He does not. This was Friday so I give it the weekend, call back Tuesday and leave another voicemail. No luck. Thursday I call and get through to someone who says they are taking over for the guy whose phone I've been calling, promises to schedule the install next week and he'll call me back the next day with details. Big surprise, he does not. The next week I wait until Thursday before getting fed up. This time my boyfriend calls and they say they'll schedule someone two weeks later. Horay. A date. Well, guess what? That's today. I take off work. No workmen. 2pm I get a call from someone saying they are calling about my address for the install next week. Are you kidding me? They do not have their collective act together, cannot stick to a date, and are seemingly incapable of calling you back when you actually want them to. This is awful. At this point I have no faith I will get my gutters or just get jerked around another couple of weeks and told it'll be another month before someone can do the install. Rating a D because they did do well with the windows. So it seems they are very hit or miss and their different departments are run very inconsistently from what I can see. The crew did arrive and were very friendly and responsive. There was some unexpected damage but they were able to fix it and complete the install quickly. I'm happy with the professionalism of the install team. Additionally, the company did contact me and said they were reviewing their communication strategy to make sure this sort of thing doesn't happen again. The person on the phone was very apologetic. I'm still not sure if I'll return as a customer but it seems like they are sincerely trying to fix the communication problem."

"Very happy with how everything turned out. They did an amazing job"

"I highly recommend working with this business. They are very professional and do outstanding work!"

"Sentri Homes provided the most professional flooring service I’ve ever had. The LVP installation turned out absolutely beautiful, and I was amazed at how quickly everything was completed without sacrificing quality. The crew was fast, accurate, and extremely detail-oriented from start to finish. Everything was installed cleanly, precisely, and with real craftsmanship. The entire process was smooth, efficient, and far beyond what I expected. I would absolutely recommend Sentri Homes to anyone needing flooring installed."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.