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"Called and they showed up first thing the next day. They’re fast, reliable, friendly and extremely knowledgeable they taught me all about my system and had my septic flowing like new!!! 10/10 will definitely be calling them for all my septic needs!!!"

"The company was ready to go to work, the day after my initial telephone call. The tech telephoned me b4 traveling to the job site to prequalify work to be done. The tech picked up the appliances. Their mfr of choice for water heaters is RHEEM. We requested a Moen kitchen faucet. The water heater was installed in two hours. The kitchen sink faucet in forty-five minutes. The tech and one helper performed the work. The tech was prepared for a worst case scenario as pertains to resolving a leaking outdoor water faucet with a faucet handle performing a 360 degree movement when turning the water on and off. A washer specifically for the faucet handle had disintegrated. The TECH had a "match" for a replacement washer. Tension was restored to faucet handle movement and the leak was stopped. I did not "shop around" for the "best buy" as pertains to performing these services. I picked Ace Plumbing solely because they were remotely checked to be a certified plumber per Angie's List standards. For your reference, and I could be wrong; I estimate Ace Plumbing received "contractor pricing" for the appliances. If I had purchased the aforementioned water heater I believe I would have paid $935.00. Per local code, I had to have a thermal expansion device installed on the water heater. I believe that would have cost me $50.00. The kitchen sink faucet - - $80+. Labor/profit for the contractor I estimate would range from 30-45% of the total bill. I received a consolidated billing/vice price per action on my paper bill. I paid for the services after work was performed with a personal check. I am satisfied with the work performed by this Ace Plumbing team. The team knew their job and were experienced. As with all contractors, if you are ready for the work to be done, they will come."

"Estimate was given right away and work started 3 days later. We were very pleased with the work. We had a large room to be painted and it looks great. We have used this company twice with very satisfactory results."

"Good quality and done in a timely manner. Easy people to work with."

"Very professional and good service."

"It was an excellent experience! My old Kenmore fridge (probably from the 90s) quit cooling/defrosting. After looking to replace it and finding thanks to the pandemic refrigerators are on backorder for months, I called 3 appliance repair companies who didn't call me back. I found Neli and was able to set up an appointment at a time I picked.. An incredibly patient tech (Chris C.) came chat on at the appointed time. I waited about 5 mins as he was wrapping up another call. I walked me through the diagnosis using a virtual support app on my phone. He was able to help me with taking things apart, helped me use our multimeter, and diagnosed the problem. I can do this repair myself. He gave me the exact part numbers and told me what I need to do. All for $35 for an hour on a Sunday. I can't believe how great this was. I thought I had to replace my refrigerator, but for $35 + $111 in parts (I could have gone cheaper but chose OEM) my refrigerator will return to health. Their website lists the tools you will need for a diagnosis/repair, make sure you have them ready. For refrigerators, you need a screwdriver (flat & phillips), a socket set, a multimeter, and theoretically a pair of pliers but I didn't use them. Also make sure your phone is charged (lesson learned)."