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"Dave and his crew did an excellent job replacing the windows in a timely fashion with a high standard of work. Dave was extremely communicative and knowledgeable and made the entire process very smooth. I would highly recommend this business and plan to utilize them for any future window or door work"

"From initial emails to completion, everything was handled in a professional manner. David Jones was sincere enough to provide me with a basic quote from information I provided in an email (number of windows and window dimensions). Based on other research I did, this is unheard of. The estimate ended being VERY close to the actual project price. <br /> <br /> <br /> <br />Ok. So here's how it all went down. I researched local and regional window installers using Angie's list and the interwebs. As I mentioned above, I contacted David and got a wealth of information, including pricing estimates, financing options and product information. David was very forthcoming with information both via email and by phone. I was able to research the window manufacturer they work with to get an understanding of their products as well as what I was getting myself into pursuing this sort of project. <br /> <br /> <br /> <br /> Whilst at the State Fair, I contacted another vendor in order to attempt to compare apples to apples. Wary of a prolonged dog and pony sales pitch, we invited this representative to our house to hear their presentation. At the very least, we would learn something. Although the meeting went for a l-o-o-o-ng 3 hours, we did indeed learn several things: <br /> <br /> <br /> <br /> 1) much of the information about how replacement windows work, etc. that I had discovered whilst scouring the internet was confirmed; Theirs was a professional presentation and added to our understanding significantly. <br /> <br /> 2) for our application and our situation, the windows offered by the Window Broker would be more than adequate <br /> <br /> 3) compared to other vendors, including the one visiting our house, these windows, relatively speaking, were a bargain <br /> <br /> <br /> <br />We then had David over at our house. This meeting went about an hour or so. It was a much more low key presentation. Perhaps this is also because we had already communicated via email and the phone. The approach to sales was significantly different to the first vendor we dealt with (not meant as a negative - merely a contrast in styles). I ended up thinking that if you expected to learn windows 101, you might be disappointed. Because I tend to research things into the ground and had sat through a presentation for the previous vendor, this felt like a breath of fresh air to me and my wife. <br /> <br /> <br /> <br />David emailed me papers the next day which I put completed and in the mail. One of his workers arranged a time to come over to do more precise measurements at a time that was convenient for me. About two weeks prior to installation, I called the Window Broker to see when installation would be scheduled as we were coming up on the holiday season. I left a message and someone got back to me immediately to schedule a time to our mutual benefit. <br /> <br /> <br /> <br />Two crews were dispatched to our home to perform the installation. They were friendly and professional and worked all day. They spent a significant amount of time outside (fortunately. the weather was good until near the end) finishing the installation. They cleaned up well after themselves - given the amount of debris that came out of the house and I could see in the back yard, you wouldn't know they were there afterwards. My wife looked at the installation from the back yard and was very pleased. <br /> <br /> <br /> <br />The windows we opted for are vinyl. As such, they are a little and quot;bulkierand quot; than our previous wood windows. We have already adjusted to this, but it should be noted as it is a difference. We opted for triple panes, as this was a and quot;free upgradeand quot; offered at the time - of course we would take it. A month in to having the windows, they seem to be working as advertised. I can't speak to energy efficiency as we still have a lot of leaky windows where the heat can escape. However, these windows, as one would expect, are significantly quieter than the previous ones. Also, no outside air infiltration whatsoever. <br /> <br /> <br /> <br />My only regret is that I have another 18 or so windows to eventually replace. OUCH!! <br /> <br /> <br /> <br />Ok. I realize this was long. Would I work with the Window Broker again and am I pleased with the windows and service? To all parts of the question I offer an unequivocal 'Yes'. Once these windows have been paid off, I plan to continue replacing. I think the windows we purchased are of good quality, the prices reasonable, the service solid and the installation professional. When making investments in one's home you can't ask for more. There are no doubt other fine companies that install quality replacement windows in the Southern Tier of New York. I feel fortunate that we did our business with the Window Broker, <br />"

"It went perfectly. I called and spoke to the office immediately. They came out the next day on a Sunday prepared to give an estimate and complete the job. Everything is done. They performed quality work with quality products, very professional, clean-cut, honest, efficient, fair price. We are very happy and highly recommend them."

"Windows were installed professionally and quickly. They showed up on time and made sure the work site was picked up before they left. They did an excellent job and were very friendly. We will have them replace the remaining windows in the near future. <br />"

"Very neat, professional. Work done in a timely manner. Windows are wood inside. Great care taken to exactly match current wood molding in our house. Always responsive to phone calls or any time we had a question. <br /> Purchased high quality windows and glass, hence somewhat high price. Front door with leaded glass sidelights. <br />"

"The crew arrived and started the work at the time agreed. When the old roofing was almost removed, the foreman of the crew, Dave Cook, approached me to show the condition of the old roof base. I knew that we may have to address that after years of small leaks that had occurred. Dave told me what my options were and how they would affect the long term results and we decided to lay down a new decking over the existing one. I was promptly quoted a price and put in touch with Becca at the office to authorize the Change Order. I had to leave for work after that feeling the I was in good hands. When I came home from work the new decking was almost completely installed and the base layer was soon to follow. I saw how careful the base layer was rolled out to eliminate any creases. It was getting late and the forecast was for rain to come in later that night. Dave told me that they would stay until either finished or at least the roof would be flashed and water tight. When it got dark, we found some headlights for the guys to were so that they could see well enough. The roof was made water tight with one bit of roofing to be adhered. There was not enough flashing in the trailer to finish without a seam and Dave wanted to finish it with a single piece. I agreed. The weather turned to rain and clod for the next week and was not able to finish until the following wee. During that time either Dave or Becca would contact me every day to let me know what the plans were so that I was not in the dark. I really appreciated that. Overall my wife and I are very please with the professionalism, quality of work, cleanup, and communication. We will definitely use them again and recommend the to anyone."

"They did a good job for us. I would recommend them to others."

"It went well. There were some permit problems, but that was due to some problems with the local town's changes in permit regulations. <br /> The work was done a very long time ago, so I really don't remember if there were any other issues."

"We just completed installing a motorized retractable awning from [*** Link removed ***] and are super pleased with the quality of the build, appearance and customer support.? This Italian-designed, engineered and manufactured awning is assembled and shipped from RetractableAwnings.com Florida plant, so if you need assistance with the install, you should contact a local handyman, carpenter or contractor.? Ours is a Palermo Plus, 16 ft. wide, with an 11 ft.-10 in. projection.? The Internet salesperson, Eric Scop, V.P., really worked with us to understand all the options and get fabric swatches.? We ultimately selected a combination Rain/Sun sensor and Vibration sensor to automatically retract the awning in case of heavy rain or excessive wind.? I spoke with Rocky, their installation expert, for advice on preparing the ledger board to attach the awning to our vinyl sided home, right below the soffit.? His advice was instrumental in making the install go so well.? Further, the awning arrived already programmed to the Soliris transmitter and the motor limit switches were also set.? It shipped in a fiberboard box (this one was about 17 ft long and 1 ft x 1 ft square, weighing over 200 lbs.), which was extremely tough.? The truck driver ignored the box orientation stickers and used a hand truck to move it from the center, rather than two hand trucks, one at each end, per the clear placarding on the box.? Despite this, it arrived in great shape, other than a couple minor paint scratches, which we will fix with touchup paint they are sending at no charge.? While the enclosed wall brackets were different from those described in the installation manual (an improved design), installing them was no problem. An extra bracket was included, which we also installed as this will be a large ?sail? on the side of the house and we want it to stay there. We extend our sincere thanks to the team at RetractableAwnings.com, and for those review sites that accept photographs, we include the following photo."

http://www.abms.org.\n