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"I felt like the employee was very honest. The advice that I was given was very caring and informative. It was given in my best interest, not his. And the quality of work was excellent. I was very pleased with the results. Plus, the cost was fair. I will use this company again!"

"Anthony & his wife showed up same day & sealed the driveway pronto. I also needed some roof repair on a flat entry porch & detached garage. Both had drainage issues for which we agreed on a course of action. He offered to do everything for $7,000. "And I'll throw in the driveway" he said. The contract was e-mailed to us & returned with a digital signature. After many broken dates, his crew of 2 guys finally got the porch roof done in 2 visits. That took a month to accomplish. I had already paid for the driveway ($785) because it was, after all, work that was done. Anthony then wanted a check for $7,400. I stupidly paid this in good faith thinking that things would work out according to contract. I looked at it again and noticed the total was for $6850 tax included. He argued against doing the garage which is on the contract. It got done. The work done on the porch is not according to contract & does not solve the issue. He refuses to inspect the work. Absolutely unprofessional."

"I had an outstanding experience with Emerald City Northwest. Their work on my home was exceptional, and they demonstrated professionalism, punctuality, and a strong work ethic. It's clear they're passionate about their work and committed to customer satisfaction. | highly recommend them and am extremely pleased with the job they did."

"I was very impressed with Mr Roof owners and crew and would strongly recommend them to anyone needing repair or replacement. They communicated clearly through the process and made it easy for me to understand. The work was excellent; exceeding code in some areas, done quickly and with care for my property. The crew even returned late one night to add tarps to the roof when it started raining. Truly above and beyond! They not only care about their work, but also their reputation and it shows. "

"Really impressed with the service we received. We hired them for a full roof cleaning and they did a fantastic job—thorough, professional, and left everything looking great. While they were up there, they noticed a soft spot in the roof that could’ve led to bigger problems down the road. They pointed it out right away, explained what needed to be done, and gave us a fair price for the repair. No pressure, just honest work. They got it fixed quickly and properly. It’s clear they take pride in what they do. Great experience all around—highly recommend! "

"Sales agent was good to deal with, however mistake were made on the bid and very long levee almost one year to installation"

"The crew did a fabulous job."

"Craig Brooks and Nikko Scott came to my house and sold me my new roof. They were courteous and professional. They made a thorough inspection of my roof and gave me a good price."

"Excellent experience, excellent roofing product. Highly recommend."

"As the GC for my own full home renovation, I was looking for a turn-key company that I could outsource and trust to handle the exterior work for my house (new house wrap, siding, and window/door installation). I was really optimistic about this company because they were a Hardie-certified installer. I hired them to install about 30 top-of-the-line Andersen windows, several exterior doors, and install all new Hardie siding and trim. Unfortunately things went south on day 1 and continued to spiral out of control. In a nutshell, I had three different project managers assigned to me throughout the project, and neither of them came on site once the project started (until the very end, and the last project manager was awesome... kuddos to him!). The first crew that came on board were subcontractors, not Evergreen employees. When they started to install my windows, I knew immediately that they did not know how to properly flash a window sill (they had gaps in the Vycor flashing, didn't wrap the sill properly, etc. etc.). I called this to the PM's attention but nothing was done. The crew installed all windows in one day, not properly flashed. Crew was retrained and came back to "fix" them, but still didn't properly flash them. Meanwhile, they were taping the seams on our house wrap in the rain, when the house wrap was wet, so nothing stuck and had to be redone. Fortunately this crew was let go and I was told they were going to bring their "in-house" crew to finish. The next crew was awesome and they ended up removing all windows and reinstalling them. In total, each window was installed three times! As a result, some of the nail flanges and seals were broken. I called this out to the PM and owner of the company but did not get a response. From this point on, the crew that stayed on did a good job and was pleasant to work with (but I found out they were also subcontractors, not "in-house" employees as I was told up front). The delivery of a few windows and doors were delayed by about three months, which was my responsibility. I told all project managers about this upfront, including the first project manager before the project started. He said it was okay and that we could start the project and hold back a specific percentage amount of the project payment until they arrived so they could return to complete it at a later time. He and I agreed and the project moved forward. When the owner of the company, Jon Jordan, found out about the window/door delays, he was irate. His brother/GM and PM (who were both very polite and professional) called me and tried to negotiate a higher partial payment percentage rate which was absolutely frustrating to me. I explained to them that I had suffered for months through the project with extreme errors and redos, which caused mental angst, and that we had already agreed on a percentage on day one. Nonetheless, I was willing to increase the partial payment a little bit just to wrap things up. The owner followed up that evening by texting me in an aggressive, threatening tone. He said my only options were to allow them to finish the project immediately (which was impossible because we didn't have the remaining windows or doors), or pay them in full immediately and they would return after the doors/windows arrived a few months later. Otherwise he would sue me and put a lien on my home. He and I hadn't even spoken prior to that, and it was shocking to get such an aggressive text from a guy who never even heard my side of the story… I proposed to the owner that we cease the contract immediately, and that I would pay them for all work completed at that point. We agreed on how much work was remaining, and removed that amount from the contract price. We cancelled the contract, he had his remaining materials picked up and that was that. Again, I was hopeful for this company and wanted to have a great experience, but due to the poor project management experience, inexperienced subcontractors who caused damage and significant delays, and a sue-happy, angry owner who lacked professionalism and compassion, I could never re-consider hiring, let alone recommend, this company for any type of contracting work."