Get matched with top metal roofing repair pros in Smithfield, VA

"5/5"

"Unsatisfied "

"They completed the project and the roof/deck appeared satisfactorily installed to me (not a roofer). However, we have had subsequent rotting of the wood below our roof, as well as increasingly bad leaks from the roof into the home. Jeremy unfortunately appears to be most concerned with not acknowledging any fault on the part of his company. He has blamed our walls, other roofs on the home, and even stated that we dictated how the original install be done (a false statement and to me a tacit admission of his guilt). We have had multiple second opinions from other contractors and roofers who stated that the flashing around the perimeter was "substandard" and almost certainly the cause of the water intrusion. Jeremy refused to entertain this as a consideration.The company advertises a 10 year workmanship warranty, which gives the clients some peace of mind when they make a large investment (our roof was over 40k), but we have found this warranty to be essentially worthless. "

"Showed up fast. Placed tarp on roof to protect home until weather clears up for roof replacement."

"Job was to repair woodpecker damage to house. All other referrals unable to do the job due to small size but MPS willing to compromise and did a fine job "

"This company is very shady and unethical. We selected them because of the price. It was substantially lower than other quotes received. The reason it was lower was because it wasn't accurate. With the dumpster in our yard, and the roofing materials delivered only then did they "discover" we also needed all new planking. We were prepared and budgeted for a $21,300 project. Suddenly we needed to come up with an additional $8,500 for the plywood. This was part of all the other roofer's quotes. When I voiced that I wanted to use another company they told me I signed a contract and they planned to enforce it. If I broke the contract I would have to give them 1/3. I had no choice but to cave. When I pressed on why this wasn't discovered until they started- they had no response. I was stuck and was forced to proceed (or walk away from $7,100). BEWARE!!! 6/25/2025"

"An all-around frustrating experience, complete with terrible communication and poor workmanship. Don't use this company if you value your time, money, and patience."

"Home Genius Exteriors was out promptly with an estimate and had the project completed quickly. The project manager Jeremy kept in contact and was extremely helpful throughout the job. The workers were also professional and left the job site clean when finished."

"Very pleasant techs and did an awesome job installing my windows. Even more impressed, because they cleaned up after themselves."

Founded by Wayne Holloway in 2009, Best Choice Roofing has successfully completed over 60,000 roofing projects in the United States. With his expertise in the industry, and built on the foundation that Holloway developed, the company has grown into more than 40 locations in 15 states across the country.\nAs an Owens Corning Platinum Preferred Contractor since 2011, Best Choice Roofing is recognized as a top 1% Performer and has been awarded the National Volume Award seven times in its short history. Best Choice Roofing prides itself in a customer-first approach, the success of its people, and providing homeowners with high-quality products to protect their home.\n