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"Our garage entry door had come off the frame somehow. They fixed it in no time and our guy was courteous, thorough and efficient. "

"In order to have a successful business, you need to get in touch with your customers first. please be upfront and if there is a voicemail call to your customers back."

"Good job installing water heater tank."

"Awful installation. One issue after another. The project was "finished" March 2024. 1) Damage to property The installation process seemed to go smoothly, but upon inspection, I noted a ripped screen, damaged windowsill, and a shorn tree trunk (small tree out in front). Clearly it was done from something falling off the roof during installation. I took photos. I sent them to the project manager (via text and email). No response. I got a call from the marketing department asking if my home (and myself) could be featured on the website. I said, sure. Fix my ripped screen first! The marketer said that she'd contact the project manager directly. She did. Finally, 2 hours later after 6 days of silence, the project manager gets back to me. He said, "I saw the photos. I asked my crew. They said that it was like that before". My response: No. It wasn't. He then said that he'd be out the next day to fix it himself. He never showed. He FINALLY showed up an finally fixed the shredded screen. (I didn't mention the squashed downspout). 2) A tile from the roof came off. I contacted the original point man, and he came out immediately to re-attach it. 3) We noticed water damage to the ceiling in the bedroom. Multiple places where there was CLEARLY water getting into the house. I've tried 3 times now to get a response. Nothing so far. AVOID THIS COMPANY."

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."

"Mr. Barrett was sensational. My home is 35 years old, and the faucet handle was so badly corroded that it was difficult even to turn off the water. In spite of the corrosion and difficulty in removing the old fixture and installing the new one, Mr. Barrett never lost his patience and continued to work on the fixture at a time when most plumbers probably would have given up and tried to sell me lots of expensive new piping. I used Handyman Barrett for the first time just one week ago for an entirely different project, and I will certainly call him again for any home projects."

"This company was referred by a friend who had used them for flips in the past and had positive experiences. Perhaps it was due to Randy not being available during our job to run things, but we had an absolutely terrible experience. Long story short, I'd give the final work product a C, and that may be generous. Orlando regularly cut corners or ignored issues, which led to multiple redos. Project was way over schedule and extremely stressful. We were also treated terribly by Jackie, who accused of us lying and being too picky. Long version... We had a pretty straightforward kitchen update, new granite, backsplash, repoly on cabinets and a new wet bar/cabinet to replace a desk. Demo went well and took about a week, then we waited 3 weeks (with no working kitchen) for granite. We had to contact the granite sub directly to get any updates and schedule installation. The initial backsplash install (subway tile) was absolutely terrible and amateurish. No miter cuts on shluter and raw edges on all outside corners. On first redo, Orlando tried to cut corners to reduce tile replacement, so it still looked terrible. Third attempt, not great, but acceptable. Throughout entirety of backsplash installs, no supervisor came to our house to direct the work, so it was left to us to work with Orlando and try to problem solve to correct the problems. After waiting 8 weeks beyond the originally promised date for the cabinet, they installed it in the wrong place and it was not centered under the existing hanging cabinet. We did not notice this until the backsplash was installed and it became obvious. When talking to Orlando about it, he said he noticed it before installing the backsplash. So I guess he was just hoping we wouldn't notice? Another corner cut. To reduce rework, we agreed to moving the upper cabinet and redoing the top row of backsplash. Not ideal, but acceptable. Then came the repoly of the cabinets. After initial application, we noticed several drips and brush marks. Showed them to Orlando and he attempted to fix. Result was so much worse! Next day, I get a final invoice. No walk through as indicated in the contract. When I explained the new issues with the poly, Jackie accused of us making up the issues and just trying to skirt the last payment. No supervisor had been to our house to inspect the work and she's accusing us of lying! In the back and forth, she starts by stating neither me or my wife were there to inspect the work. When I point out that I was working from home all day, she says she was misinformed and then the story changes to I was standing over Orlando watching him work. Also not true as I was working in my basement office and Orlando left without telling me. So who is lying at this point? Then she simply demands final payment, completely ignoring our complaints. I demand that a supervisor finally come to our house to actually review the work, so Dustin finally does. Guess what, he confirms our complaints were valid and indicates the method Orlando was using to apply poly to the cabinets was wrong. So Orlando reworks them again. We're still not happy with the final product, but decided to pay the invoice and cut our losses, because it was obviously not going to get any better. One other note...every time payment came due, we'd get an invoice emailed to us late in the week with demand for immediate payment so they could make payroll. This company has been in business for 30+ years and they can't make payroll unless they get my $3k payment on Friday? This is either a lie or an indicator of a poorly managed and struggling company. Either answer is a big red flag! Now bring on the response to this review that will undoubtedly blame us and include a bunch of excuses. We got plenty of those throughout the nearly 4 months our project took to complete."