
Serving Somerset, PA and surrounding areas
Approved
In business since 1948
Free estimates
Emergency services offered
"We had purchased a 100 year old house with a slate roof. Though at first we thought we had a few years left, we quickly discovered multiple leaks. Other companies would only replace it, but Robert's suggested that a repair was possible -- offering a contract that would repair all damaged slate that they found including damaged underlayment (but not structure). This allowed us to keep the historic look of the house intact. Their bidding process was the most professional we saw -- they used a drone to evaluate the roof, and as we moved towards signing a foreman came out to evaluate the roof directly and ensure they would have enough material to complete the work (which did revise the bid slightly). It was always easy to get someone knowledgeable on the phone. While the work was underway the crew was very professional. The site was impeccably clean every day after they left. During the work, they did discover several rafters had failed necessitating emergency structural repairs. These were completed and the roof was watertight before they left for the day. Obviously this is a highly stressful situation for a homeowner, but they demonstrated a zen-like level of calm and focus that was extremely comforting. They also introduced us to a contractor to help complete some plaster patching that needed to be done inside where they had installed temporary supports. There was also much more damaged slate than they had originally anticipated -- approximately half of the total roof. However, they kept their commitment to take the burden of the overage, and we paid exactly what was quoted, plus a comparably modest sum for the unanticipated structural repairs. Likewise, they came back with no questions asked to resolve a minor issue we found a few weeks after the work completed. Though no project of this scope is without issues, Robert's went above and beyond my expectations to deliver a solid repair and demonstrated that they are committed to customer happiness."





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