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"Great entrepreneur. On time, reasonably priced, knowledgeable."

"Really excellent installation of Daikin FIT heat pump with a gas backup furnace. This allows dual fuels, gas or electric. It's 15F right now and the heat pump is a bit slow bringing my rowhome up to temperature, but is working fine. It's good down to 0F, and Philly rarely gets below the 20's. Installers were great and highly experienced. No surprises! The job was the most carefully spec'ed I've ever encountered and they saved me money by not having to use my old flu which needed an expensive relining. Techs did careful, neat work, were highly experienced and courteous to deal with. Overall, I'm very happy and would use Unique again. They are not cheap, but the price was certainly fair given that it's essentially two heating systems and it's a high quality, high-efficiency system. "

"4/29/23 Christian tech checks our our home AC. He notes the cooling coils are rusty, a source of coolant leak, and the system, at 14 years age, is near it's end of life. He also noted some mold in the blower blades, which isn't easily seen. He put pressure gauges on the system at outside valves and reported coolant pressure was good. System was test run successfully. He sold us a 1 year maintenance agreement. 6/2/23 outside temp reaches 93 deg. We turned on the AC and only warm air came out. Outside compressor WOULD NOT RUN. We had Christian rep come out. He said all coolant had leaked out. He offered a leak test with dye for $510, or replace the "rusted" coil for at least $3681. We declined. A Christian salesman later quoted a full system replacement. We had another AC company investigate. He found the outside valves HAND TIGHT ONLY, which would allow coolant leak. We had him pressure test with nitrogen over a 4 day weekend, which he charged ONLY a $149 service call. Starting psi over 300. Psi after 4 days over 300 psi. We had him recharge the system. He noted that coils are rusty within 6 months from new. We then had him recharge the system. Total costs with labor & visits both companies $1,595. 7/11/23 Date writing this review. AC working well, same electric power usage for air temps as prior years. Christian seems more interested in selling new systems. Giving benefit of doubt, their 4/29 "technician" was incompetent."

"Worst service I’ve ever have experienced. They wanted to sell me the product, never told me that there was an early termination fee and another penalty for an initial offer they gave me. Had double charges every month, once for the oil they provided (which they never told me they were going to provide before coming. They just came without my knowledge and then I find a high amount bill) and another for an “automatic payment” for 500 that they never could explain. The didn’t even fix this issue and it kept happening every month even after I cancelled the service. Then having to call them is a hastié for the refund of the 500. Stay away of this company"

"Eighteen months ago they put in a full new system (gas furnace, air handler, AC) a total cost of over $11,000. Now, I am selling my house, and the buyer inspectors found the wrong gauge electrical wire was run from the electric panel to the AC unit. It could be a fire hazard and needs to be corrected. Today they came to my house to check the work and agreed it is the wrong gauge wiring that was used and left saying they would come back tomorrow and replace it. Two hours later they called me and said they reviewed the paperwork and said since they reused the wire from the previous unit even though they should not have it there, It will be close to a $500 charge to run the correct wire. So just to know that is their a version of standing behind their work."

"Horrible customer service. Paid approximately $5,000 to have a water heater replaced and the very next day it wasn't working. The manager gives horrible service and I would recommend hiring any other company. I wish I could leave negative stars because one star is about 10 too many."

"On time. Very polite and helpful "

"Service was excellent. Technician was courteous, professional and thorough. He explained everything."

In 1972, Donnelly’s Cooling, Heating & Plumbing began serving Pennsylvania residents with premier plumbing services and later expanded to add their superior HVAC services. As the area’s top choice for plumbing, heating, and cooling service, we’re proud to offer unmatched professionalism and quality results.\n\nWith same-day and emergency services, our team is always available for your home service needs. Plus, with service for all brands and free estimates, you can trust you’re in excellent hands with our team.