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"Good communication. Fair work assessment. Good quality of work."

"The plumber arrived promptly to update plumbing as part of the new bathroom remodeling. He efficiently prepared pipes for the new vanity, bathtub and toilet. At the end of each visit, I appreciated hearing what work had been completed. The work area was always clean and tools were never left behind. I would highly recommend this plumber."

"Called me back in 5 minutes and was here in an hour."

"The technician got the job done"

"Did a great job converting multiple room floor into 1 large open room, did some patch work and on the fly modifications and all for a respectable price. Highly recommend!!"

"Henry is a great guy and very reasonably priced. He is very patient and willing to make things right. I am very happy with the quality of our kitchen remodel. I will definitely be hiring Henry for my next home improvement project. Rich Hassinger"

"Davidson and Son. I had a deck around my pool put up exactly 1 year ago from today by Justin’s and his crew and it is now separating from every joint and he refuses to fix it. He told me he would be back last year because the wood started to warp after a month of being up and he never came. I let it go because it was only a couple pieces but now the entire deck is separating. There are a ton of nails and screws the deck posts were pit directly into the ground instead of using sona tubes so it will surely rot a lot quicker if it was done the right way. Mind you this is someone I have known for years as well and does not stand behind his work and told me he spent enough time on it and will not fix it and doesn’t make the wood. Except if everything was plum etc. it wouldn’t be doing this."

"I recently used Francis X. White Builder Inc. for a kitchen renovation and addition, and I highly recommend going with Fran and his team for your next home renovation project. From the beginning, Fran added a personal touch to the project with a friendly, honest and informative consultation, and providing a fair price. Fran and his team quickly worked on a design for my project; taking a high-level vision and working it into a functional design. Riley and Mick were highly skilled craftsman and made my vision become a reality with a beautiful kitchen and addition. They paid attention to detail while ,making quick progress and were always courteous and respectful; especially with cleaning up the work space and house everyday. They were very trustworthy as well, allowing me to go about my life without having to worry about anything. Overall, it was a great experience with Fran and his team and I look forward to working with them again on a future project."

"They truly live by the code of "you get what you paid for". The price was cheaper than expected (and they included a free estimate too). So ultimately, our slow bathtub drain was cleared. However, the technician had terrible housekeeping. After stripping the caulking around the overflow valve, they left the caulking pieces in the bathtub and told us to flush them down the drain (?!). They said the provided bio solution would clear the pieces just fine...but why do that when a trash can is less than a foot away?? Then, they did not offer to reseal the valve they just opened...just left a mess for us to pick up. As such, we will not be using them again next time...free estimate or not. If we wanted the bare minimum, we would have done it ourselves."

"I wouldn’t be writing this Review if one thing would have happened, TALK TO ME. Don’t place the answering service in the position of telling a Customer that the Supervisor has left for the day at 2.45p on a Thursday. Especially when the Horizon repairman had just fried our whole cooling system, including the thermostat!! What started with a bad fan motor in a new AC system that was only 3.5 years old in a $10,000 system, for which we had waited 4 days for the new motor to be installed. Add to that the fact that the repairman told me he would be at our home at 8.30a and didn’t arrive until 11.30a - after having to use a vacation day to wait at home for them to arrive. Then telling me this will be ‘quick’ all I have to do is switch out the motor by mounting it and plugging in the new one. Hours went by, nothing. He comes in to test the thermostat and it is non-responsive. He tells me to get new batteries, which I did. Then asks me, “these are new?” To which I say, ‘of course’ - you watched me take them out of the box. Then he goes out to his truck for the next 1.5hrs, supposedly speaks with his Supervisor and comes in and tells me that he has fried the system. I reply by saying I will be calling a senior person to speak with them. Called 4 times and never spoke with anyone. Each time I waited on hold for an extended period of time. Each time, I was then told by the answering service that someone would call and never did. Then at 2.45p I am told “everyone has left for the day” and no one would be calling. This was a Thursday, I had been home all day and no one would speak with me. We remain without an AC system, no plan, no calls - - nothing!!! If I could rate them a ZERO, I would,"