Get matched with top smart home system install or service pros in Spotsylvania, VA

"They are fine. Their price is very good and the hardware is holding up very well."

"I have been on this system for 3-4 years. The initial installation went ok, but the overall functionality and reliability of the system is poor. The basic alarm system works when you manually arm/ disarm it through the app or keypad. However, the alarm cannot be set up on an automated schedule, and NONE of the connected automation features work - lights, outlets, blinds, etc. I purchased the recommended products that the company promised would seamlessly integrate into the system during the sales pitch, but none of them work. They have sent technicians out a couple times but, even after installing bulky repeater boxes in about half a dozen outlets, the system cannot connect. I have submitted several tickets, but Vintage just closes them out and suggests that I self troubleshoot. Alternatively, I can pay for an Automation Maintenance package and they will send a technician out. Bottom line - their system is nothing more than a 1990's alarm with a keypad and phone app. They dont deliver on what they sell, and they try to charge extra for support that should be included."

"I was on the market for a security system and this one seemed easy enough to install.......went through the process and some of the window sensors were not working. I called Customer Support who was very friendly and we went through the entire process again...this time other window sensors did not work. This went on for a week or so...then the door senors stopped working....than the motion sensor stopped working...at no time in over a month did I have a fully operational security system. As I was about to return the system I was told they have "new" sensors and they just realized they received a bad batch and are working with another company.....Gave it a try....and same issue returned....some sensors worked....some didn't. I finally returned the system and stopped getting emails.....only to find that they were still billing my credit card even after I returned the equipment. Very nice people and very understanding.....unfortunately their product is not up to par. While we do have a large home, it's an open concept and the sensors that weren't working were no more than 15ft away from the base. The previous owners of my house had a wireless system with no issues at all.....I'm going to be using that company going forward."

"Glad it's easy for some with no experience and I could save money along the way."

"The Smart Home features they installed, such as thermostat and door locks, etc. do not always work. For example, the Honeywell thermostat can no longer be operated from our phones and is difficult to install. Remote door locks are also unpredictable."

Main order of business is home entertainment solutions including TV installations creation and installation of home theater systems, multi-zone audio and video distribution. We also install commercial audio, video and automation solutions.

"They have excellent service"

"They installed a camera and security system for me. The security system mostly works- though there'd been some weirdness here and there, but they are very slow at responding to help with system configuration issues. The install also took ~2x the time it should have due to poor planning on their part. The real issue are the cameras - poorly, incorrectly installed, and a sloppy job at that. I made my displeasure known - they are useless when it rains or snows - and they refuse to do anything about it. Add to that a 2x markup on end-of-life equipment, and I'm out. I'll end up replacing them myself and redoing the install job when the weather gets nicer. Long story short: when my monitoring agreement is up, I will move my business to another (DMP) integrator."

"He was very professional arrived on time called before he came. He practice covid19 guidelines with mask. Also he wore feet covers great for not get house dirty. He was quick and great work. would and will use him again. The price was reasonable."

Sight and Sound Systems, Inc. strives to bring you the best home entertainment and security technology in the Washington DC Metro area. Since 1994, our goal has been to bring the finest audio, video and automation technology to our clients. Our technicians are knowledgeable and friendly. Most of them have been with us for over five years and have over a decade of field experience. Call (703)802-6443 for a free consultation from our experienced and friendly sales staff.