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"Outstanding customer service."

"We had an existing pole barn, 24'w x 34'd x 12'h enclosed. I had (2) windows & (1) 60" door for Terry to install. Terry was also responsible for the 8' h x 12'w garage door, house wrap & vinyl siding to match existing home. The craftsmanship & attention to details were as we wanted. Terry & his Team gave us a finished product that matched are specifications & expectations. Terry Osborne Construction, THANK YOU! Ken & Jackie "

"​I recently had a significant issue with the exterior wood trim and frame around my front door—years of weather had caused some serious rot. I called Faraway Services LLC based on a recommendation, and I couldn't be happier with the result. ​From the initial consultation, Richard was professional and knowledgeable. Richard clearly explained the damage, the necessary steps for the wood replacement, and gave me a transparent, fair estimate. There were no surprise charges, and they committed to a timeline that they actually stuck to.Richard did an amazing job and would recommend for anyone needing door repairs. "

"I am still waiting for the return of my deposit as it has been a week since I put this review on hold after putting in the notice that day 24 June of cancellation by email and next day mail. As I have said before I am a disabled Vet, Senior citizen with health problems. I have copies of the emails that I sent on the days of 06/24/2023 and by next day Mail on the 27th notarized copies of the cancellation. Tried calling but went to voice mail. No work has been done so a rating cannot be done on the work, only the price. This job was way overpriced and never got the chance to compare. The salesman was a good person but I have my family doing it for thousands less."

"It was time to replace my roof and I requested several estimates from roofing companies. I selected Marshall Roofing Siding and Windows. It was not the cheapest estimate but the estimate assessment by Mr. Chris Butler, of Marshall Roofing, was the most thorough. Mr. Butler inspected the roof, went into the attic (and found a bathroom vent venting into the attic instead of outside), went into my screened in porch to determine what kind of nails to use so that they would not come through the tongue and groove ceiling and he noticed some old satellite dishes that could be removed. Marshall roofing updated the proposal several times with all of my concerns and additions. This is great customer service! When it came to choosing a shingle color, we struggled to find the right color. Mr. Butler kindly offered to bring out additional shingle samples to us on a Friday afternoon. Again, above and beyond customer service. Mr. Butler also worked with us to find and install an attic fan specifically designed to be quiet when running. The job started promptly on time and was finished in two days. Mr. Butler came out as the job was wrapping up and when the crew finished packing up, on his own, he did a second magnetic sweep around my house to find any nails that may have been missed during the magnetic sweep performed by the crew. Again, great customer service! We are very happy with the workmanship and customer service that we received from Marshall Roofing and would highly recommend their services!!"

"This company is a disgrace and should be avoided at all costs. We replaced every window and door at the cost of 55k only to have a complete disaster from beginning to end. 14 service calls and 18 months later they just completed the work in mid December 2022. Last night I discovered yet another problem, a dent in a door panel they changed out in December. They’re a bunch of amateurs that were not prepared any of the 14 times they were at our home. I basically had to project manage their team for them to make sure they had everything covered. We should have gone to Pella instead. Incidentally, Pella were very interested in our horrible experience with Richmond Window Corporation when I spoke with them recently. Apparently it’s not the first time they’ve heard complaints like this."

"Initial rep was great and informative. Felt comfortable with initial sale. Hardly had any contact from customer service except for the payments. There were several delays that we were not informed about unless we called to ask. Took 7 months before they showed up to begin project. Only 1 person was sent to build steps. Took a week. Hard worked, hardly took a break. Had to call again to see when they would come to pour patio. Never knew when they were coming, they just showed up. Hardly spoke with the homeowners. Inspection paperwork was just left on porch. Additional paperwork that is "required by the County" had to be completed by homeowner and taken to Court house to be notarized and filed and also provide a copy back to Long Fence. Time sensitive materials which added to homeowners to-do list. Gave this contract to LF on the surface of their history and appearance of a 'good local company' but should have stayed with original contactors in VA. Puddle of water forms when it rains"

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."