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"Greg the inspector came out, nice guy very knowledgeable, I spent 14800 in waterproofing and mold removal, new sump pump and a air purifier. Greg and I went over everything the crew was going to do. Well where the water issue I was most concerned about , they side step and only put the drain tile down the middle and not at both sides. Stay Dry ended up sending 1 person to put tile in on both sides and fixed that issue, now I am having water issue where I was not having issues before and come to find out where my water line comes in they just put gravel under and did not put the concrete back in that area. So now I have a new leak and I can't seem to get this company to come back out for a 3rd time to fix this issue. Also I have water coming up from the newly concrete floor, I was told that the concrete has to cure for awhile which I understand that, but I don't think it should be seeping up along the cracks where the new and old concrete meets. Waiting on this company to correct."

"Great work. Fast and friendly. Very professional. Highly recommend "

"Mid-State Basement Systems came highly recommended by a good friend from Buffalo, NY and they did not disappoint. From start to finish they were very professional yet personable. Larry & Phil in the initial stages of the basement inspection and a reasonable quote. Silvino and his team who done the actual work was incredible, done with absolute excellence. They were here when they said they would be and finished the job a day ahead of schedule. I am thoroughly pleased with this company, first class. I highly recommend them if you need work done on your basement.******"

"Great workers and very professional"

"It would be zero if I could. DO NOT let them sell you on the WARRANTY aspect of their service! Not only have we had a few major issues over the 20 + years we have been customers but we currently have an actively flooding basement and I cannot for the life of me get someone out for service in a timely manner. They have "scheduled" us for an appointment that is months away. Meanwhile, it continues to rain and snow, water pouring into my basement. I've had to use and dump a large wet vac hours on end to try and contain it. Which tells me, either their system is so ineffective that multiple people are having the same issue so they don't have any appointments available or they simply prioritize new installs over emergencies. I've had my basement finished, had to rip everything out several years ago due to the system. I'm a seamstress and my work room is in the basement. Expensive machines. So much property destroyed and the time lost working is costing me thousands."

"We had a turtle door installed today. The service technician ,Cody Miles, was outstanding -in knowledge, work ethic and how well the task was completed. I was very fortunate to have him as a technician. Dennis (did not get his last name) the service manager was present also and was very professional, I was lucky there also. THANKS"

"On April 5, 2024 we received an estimate from M&H preservations for $2500 to replace our front porch steps. We agreed to this amount and we were then told that Matt would get in touch with us when he was able to do the project. On May 2, 2024 the steps were started at that time we paid half of the $2500 due. Due to rain delays and other projects for M&Hpreservations the steps report roughly around May 7, 2024 at that time we paid the remainder of the 2500. When the steps were being poured we were at work so my sister who lives across the street gave Matt the check. When Jeff got home from work of course he noticed the steps and what a great job M&H preservations had done then he noticed the sidewalk next to the driveway had been damaged. With a cement truck poured the steps the driver drove on the sidewalk causing the sidewalk to crack into several sections and creating a small valley where the water now puddles. It was early June when I contacted Matt to tell him about the damage and what could be done to fix it? He told me that he would come by and look at the damage never heard anything from him so about a week later I try to contact him again at that time he told me that he hadn’t gone by the house. He also told me that he didn’t know who the truck driver was that he needed to talk to. I tried a third time to contact him no response. By this time I was done with him and I let Jeff talk to him. Just got in contact with Matt and told him that the cement truck damage the sidewalk and what could be done to fix the problem.Matt once again told Jeff that he would have to get in contact with the driver. Couple weeks later Jeff try to get in contact with Matt spoke to him about the situation and at one point Jeff even offered to help. Now it is September and with winter right around the corner our sidewalk is still damaged."

"It went very excellent and their team did a great job on meeting our expectations! Beautiful work👍🏽"

"I’m only giving a one star review because they were able to get us on the schedule quickly. Everett seemed very friendly and honest when he came out to give us a quote to widen our driveway and extend our extension patio so we decided to hire Hastings and Sons. Now with HUGE regret. This is a slimy business. Partial payment was due at the beginning of the job and the remaining was due at the completion of the job. We went ahead and paid the remaining payment without the job being FULLY completed (ignorant on my part) the only thing left to do was saw cut and clean up, we were told someone would back the following morning, here we are 4 days later and no one has showed up to complete the job. Everette and someone named Tim who wasn’t even on the job and told me two jobs were mixed up told me it would be taken care of (yesterday). If concrete is left too long without the control joints being cut it will crack, we are past 96 hours with no saw cuts! Not to mention I told the project manager I wanted our patio to be rounded and it was not, he did a walk through the morning of pouring and talked about the square footage but nothing was staked out so I didn’t even think to bring it up again since I already told him and showed him a picture of what I wanted, he said I should have mentioned that during the walk through. This part I was okay with getting over until it turned into a bigger problem. They left my front yard a mess, there is concrete smeared on our existing patio, concrete on the siding of our house, basement windows, the quality of their work is bad. Sloppy, the extension of the driveway isn’t even. If I could do it all over again I would have hire the contractor who’s price was significantly higher. I would not recommend Hastings and Sons to anyone and will never use them again for future projects. Do yourself a favor and don’t go for the cheapest quote, I know better and still did it. I should have been more thorough when researching the company, their reviews are loads of complaints and they are not on the BBB that’s usually a red flag. Lesson learned, you get what you pay for! Good thing is I was able to stop payment on the second check. They’ll get paid when they actually FINISH the job."

"This has been one of the worst experiences I have ever had with a business. I had work done on a crawl space and the replacement and addition of a backup sump pump. The work was scheduled to be completed all at once. On the first scheduled day/time, no one showed up. I texted the scheduling team and after approximately 3 hours it was determined that the technician was not going to be able to make it because he was still working at the previous days job. On the second scheduled day, it was determined that measurements were not accurately taken for the crawl space so that work could not be completed. They were able to install the new sump pump and the backup pump. However, they did not schedule the electrician to install the correct outlet. The third scheduled day no one informed me it was on the schedule. The only reason I knew about it was because the technician actually called to say he was not going to make it. The fourth day the electrician came and installed the outlet. The fifth day the technician could not do the work because the plumber needed to move a pipe had not been scheduled. The sixth day the work was finally completed. After taking so much time off of work, I asked for a discount which I did not receive!!!!! It is very sad because I have used them before and was very happy with the quality of the work. I will not ever use them again and I would recommend anyone who is considering using them to look elsewhere. There are a lot of quality b"