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"I had the absolute pleasure of working with Innovative Improvements, Inc., and I can confidently say that they are a top-notch company that goes above and beyond to make your home improvement dreams a reality. With over 16 years of experience in the business, they truly understand the ins and outs of what it takes to deliver exceptional results. One of the standout qualities of Innovative Improvements is their dedication to involving the customer in every step of the project. Tim, the owner, makes sure that your voice is heard, and your vision is understood. This collaborative approach creates a sense of ease and trust that is unparalleled. From the very beginning, I felt like a valued partner in the process, and it was clear that they were committed to making my project a success. Innovative Improvements takes their name seriously, and it shows in the innovative and unique solutions they provide. They tailor each project to the customer's specific needs, ensuring that the end result is a truly custom and exceptional improvement. Whether it's a small renovation or a major overhaul, they put their creativity to work to make your space extraordinary. What truly sets Innovative Improvements apart is their unwavering commitment to customer satisfaction. They consistently go the extra mile to not only meet but exceed your expectations and specifications. I was blown away by the attention to detail and the quality of work they delivered. Tim and his team are a class apart in the Ellicottville/Little Valley New York area. Communication is key in any project, and with Innovative Improvements, it was outstanding from start to finish. Tim and his team were always available to answer questions, provide updates, and address any concerns promptly. This level of responsiveness made the entire process seamless and stress-free. I have been so impressed with Innovative Improvements that I've recommended Tim and his team to friends and family multiple times. Their professionalism, expertise, and commitment to excellence are truly unmatched. If you're looking to turn your home improvement dreams into reality, don't hesitate to contact Tim at Innovative Improvements. They are the best in the business, and I couldn't be happier with the results they delivered for me."

"Five Stars"

"Excellent plumbing and hot water tank installation"

"Mohamed and his team did an outstanding job remodeling my bathroom. They went above and beyond expectations and were very kind throughout the entire process. I would recommend HSOUNA to anyone."

"I’m reluctant to leave a negative review, but my recent experience with Cellino has left me no choice. I initially hired Cellino for a greenhouse HVAC project, based on a positive recommendation and previous great service with a furnace issue. On September 6, Chris came out to assess the job, spending significant time taking measurements and photos, and assured me they had handled similar projects. After weeks of visits and reassurances, we received a quote on September 18. Though it was higher than others, I trusted Cellino based on their professionalism. However, on October 22, over a month later and after multiple assessments, the installation team informed me that the heater they specified was actually overpowered for our greenhouse—news that should have been caught early on. This oversight led to weeks of back-and-forth exchanges, ending with us exchanging the heater for a more suitable model. This delay has cost my business thousands in lost stock due to inadequate heating."

"Terrible, technician left and I still had a leaky sink. Said that I would have to make another appt. “Bullied” me into getting a $800.00 garbage disposal two months prior to avoid pipes clogging, two months later, same clogging !!! Technician went in my basement and told me I needed a new sump pump. Cellino is trying to get as much money from me as they can, without finishing their repair work. Never again. Horrible customer service and technicians have absolutely no idea what they are doing."

"They are great to work with. We’ve had them come to our house whenever we had plumbing problems and a sump pump was put in a few years ago. Now we have a clogged sewer line which Superior will be taking care of. Thank You so much. Your Team is awesome."

"Very quick and professional"

"He was cold and definitely didn't want to be there based on our color. Said he could not re-light the pilot and we needed a new water tank and that he would contact us back he never did, but we knew that when he left. Ended up calling a different company and they actually re-lit the pilot with no problems and did not need a new water tank. T-mark please do better with training your people, racism should never be in a work place."

"The services were performed with excellence. Trustworthy, professional and very helpful."