Get matched with top fridge, freezer or ice maker repair or service pros in Stephens City, VA

"Overall experience was positive. The diagnosis was good and only required a $15 part that was able to install myself. My frig is working great. While my total cost for the repair was $80 which included the $35 diagnostic fee, the lowest other price quote was over $400. I am very pleased with this new type of appliance repair. I will be recommending this my family and friends."

"We have ordered several replacement parts for various appliances (dishwasher, refrigerator, washer) and everything has always been satisfactory.  Website shows videos on how to install certain parts and also include a diagram of your appliance.  Fast shipping.  Very helpful! <br />"

"I called four appliance repair companies and two said they did not service Bosch (strange because Bosch is the industry benchmark for dishwashers). One referred me to Master Appliance Repair because he was booed solid for several days. I called and Paul, the owner, said he could be at my house the same afternoon. The tech came and replaced the valve in my 8-year old dishwasher. The dishwasher did not work after the new valve and we called Paul. He came late the same day after 5:00 and unhooked the stopper which had been lodged out of place--no charge. Paul was GREAT. He is responsive and knows appliances well--even picked his brain for a new refrigerator we plan on getting. I highly recommend Master--excellent business acumen, friendly, honest, and super knowledgable."

"With the help of Mark and the Repair99 Techs and photos of the broken dryer parts, the correct replacement parts were ordered for the repair. Then Tech Marcus did his magic and within 30 minutes had the dryer back up and running like new again! Will use Repair99 again for sure!"

"I love this company. They sell all the parts you need to maintain all your home appliances. They even had some videos on how to fix them."

"when tech showed up the dryer seemed to be working and heating however it did not when I called, seemed the heating element was cracked creating and off and on working condition. I went ahead to repair the problem by purchasing a new heating element. I was surprised however that the tech expected me to pay in full before he ordered the part and repaired the problem, but I did using my credit card knowing if there was a issue the credit card co. would have my back, The part was order and Alex fixed it as soon as it came in and was great"

"Triple State was awesome. I had gotten in over my head one Saturday afternoon trying to fix a leak in the shower. It did not go well. We managed to shut off the water, but the last plumber suggested we replace that valve as it was old and possibly unstable. Terrified that we were going to have the entire basement flooded, we looked up local services. We called Triple State, left a message with their on-call operator, and got a call back shortly thereafter. Kathy could not have been nicer. She was kind, non-judgmental (I was a little embarrassed, to say the least) and actually tried to talk me through a quick solution that would manage the problem until the weekdays so I wouldn't have to pay overtime rates. Unfortunately, we only have the main water valve for this shower, so the entire house was shut off. Plus, I knew I'd be anxious the rest of the weekend. I am sorry to say that I am blanking on the name of the guy who came, but he was also awesome. Again, non-judgmental and kind. He did a quick repair to shut the shower off and get the rest of the house back on. He needed to get a part to finish. <br /> I then called to set up an appointment to complete the repair. Kathy said she'd just bill me once it's all done. It did take a little longer than I'd hoped to get it finished, but I am not the only one needing services and it took a little extra time to get the part, as we have an old faucet. <br /> The same plumber came back and had actually told Kathy he'd prefer to be the one to do it, as he was already aware of the issue and could take care of it fairly quickly. <br /> I then received the bill, and did not have any issue with it. A good portion of it was the weekend costs, which I had willingly chosen to take on. <br /> I have learned my lesson about the limits of my fix-it abilities and will direct all my plumbing needs to Triple State. <br />"

"Good, service was performed for the price quoted and within the time stated."

"We decided to go with a new Miele vacuum. Robert was extremely helpful in helping us select a model to suit our needs, and beyond patient in explaining all of the settings. Thanks, Robert!"

"They told me part was no longer made. Saved me the trouble of trying to do a repair that couldn't be done."