Get matched with top fridge, freezer or ice maker repair or service pros in Stillwater, NY

"Overall experience was positive. The diagnosis was good and only required a $15 part that was able to install myself. My frig is working great. While my total cost for the repair was $80 which included the $35 diagnostic fee, the lowest other price quote was over $400. I am very pleased with this new type of appliance repair. I will be recommending this my family and friends."

"We were so pleased with their work and professionalism that we called to have them repair our refrigerator that was leaking. Again, we couldn't have asked for better service."

"It went well. The service was performed promptly at a time convenient for me."

"I was able to get help and their technician arrived in just a few hours of submitting the request, very quick and efficient services. Would recommend and hire again."

"I love this company. They sell all the parts you need to maintain all your home appliances. They even had some videos on how to fix them."

"Five years ago, We purchased a high end two stage furnace and central air system from Crisafulli , all at the salesman’s recommendation. We used their yearly service contract to check and maintain ( these contracts are questionable in value and Crisafulli is poor at renewal notifications). The system worked as expected for that period until an unusually warm stretch in August. Without warning, the furnace blower appeared to malfunction. It cycled on but would not run more than a minute or two. After trying some things in the troubleshooting section, we called Crisafulli. They came promptly but could not determine the cause of the malfunction. Apparently the tech had no experience with this two stage components. After four hours and a discussion with Rheem support, they decided to replace the circuit board and motor, not able to exactly determine the problem. This took a week to get parts. In the meantime I was able to self help on the Internet and determined the ECM module in the furnace blower was malfunctioning.Tech returned and Replaced that item first and the system fired up. I note that they are terrible on communication re service contracts and parts status. Rheem covered the part under warranty but I was still out 400 bucks for service and labor. Rheem has not fessed up about fragility of their ECM motors system after writing their CEO. The salesman should have been more diligent about evaluating our duct system for suitability for this system. Crisafulli repair Tech was punctual , friendly and neat. Firm is so so price- wise and and as previously noted, terrible on communication. Advise to stay away from these more complex systems unless there is a full evaluation of your entire duct system. Can’t recommend Rheem at all."

"Seamless, professional transaction. Bruce came and removed the old appliances (no charge) and installed the new ones. He jokes that he will not disclose what he finds under the units!"

"When I called, the reception person was very positive about the company. She said, "Oh, you will like our service"-like that was the standard response. I spoke to a different scheduler later and she felt the same way. The employees were proud of the company. The repair person came out repaired the furnace in a competent fashion. They all had pride in their work and backed it up with good performance. I felt very fortunate to have discovered them. <br />"

"I got the parts I ordered, they were packaged very well and Ashley was an absolute gem to deal with. I had an issue with my parts I received and she jumped right on the matter and resolved it immediately. I am completely happy with this company and will definitely use them again for any parts needed on any of my appliances. Completely professional, courteous and thorough!"

"I purchase all of my electronics here. The customer service is good and I will continue to make purchases at this store."