Get matched with top fridge, freezer or ice maker repair or service pros in Stillwater, NY

"Overall experience was positive. The diagnosis was good and only required a $15 part that was able to install myself. My frig is working great. While my total cost for the repair was $80 which included the $35 diagnostic fee, the lowest other price quote was over $400. I am very pleased with this new type of appliance repair. I will be recommending this my family and friends."

"Amanda took my call immediately and scheduled the technicians out to our home in a timely manner. We had another company here about 5 months earlier for a related problem and were not pleased with their work. Jon and Mike arrived on the scheduled day and went right to work. After about 30 minutes of troubleshooting, Jon could not find a specific reason for the rumble and vibration. They had taken the entire unit apart, inspected everything, tightened all the belts and pulleys and whatever else he suspected. They then reassembled the dryer and tested it. Whatever it was, they had fixed it. It now runs like a new dryer. Since they didn't find any problem, they only charged us for a service visit. You don't find many companies with that level of personable, friendly customer service. If I need any other appliance repaired, I will call this company immediately."

"It went well. The service was performed promptly at a time convenient for me."

"Did a good job unclogging my sink. Afterwards I hired Michael Evangelista to install a laundry tub. He did a poor job as sink drains came apart and he did not return to repair. I will never use Michael Evangelista again"

"I found the part easily and then there was a how to video link which made the repair easy peasy."

"Five years ago, We purchased a high end two stage furnace and central air system from Crisafulli , all at the salesman’s recommendation. We used their yearly service contract to check and maintain ( these contracts are questionable in value and Crisafulli is poor at renewal notifications). The system worked as expected for that period until an unusually warm stretch in August. Without warning, the furnace blower appeared to malfunction. It cycled on but would not run more than a minute or two. After trying some things in the troubleshooting section, we called Crisafulli. They came promptly but could not determine the cause of the malfunction. Apparently the tech had no experience with this two stage components. After four hours and a discussion with Rheem support, they decided to replace the circuit board and motor, not able to exactly determine the problem. This took a week to get parts. In the meantime I was able to self help on the Internet and determined the ECM module in the furnace blower was malfunctioning.Tech returned and Replaced that item first and the system fired up. I note that they are terrible on communication re service contracts and parts status. Rheem covered the part under warranty but I was still out 400 bucks for service and labor. Rheem has not fessed up about fragility of their ECM motors system after writing their CEO. The salesman should have been more diligent about evaluating our duct system for suitability for this system. Crisafulli repair Tech was punctual , friendly and neat. Firm is so so price- wise and and as previously noted, terrible on communication. Advise to stay away from these more complex systems unless there is a full evaluation of your entire duct system. Can’t recommend Rheem at all."

"Excellent! Both appliances were delivered and installed within days of ordering. The gas range replaced an old one in the home my daughter just purchased. Bruce cleaned the floor under the appliance before installing the new one! Courteous, professional, efficient. Perfect!"

"When I called, the reception person was very positive about the company. She said, "Oh, you will like our service"-like that was the standard response. I spoke to a different scheduler later and she felt the same way. The employees were proud of the company. The repair person came out repaired the furnace in a competent fashion. They all had pride in their work and backed it up with good performance. I felt very fortunate to have discovered them. <br />"

"I have been very frustrated trying to find a part needed to repair my Micro/ Convection oven. After trying to locate this part by model number ( and having no luck ) Ashley came on to ask if I needed help. I explained what i needed and she  found it ! I love Appliance Zone even more now ! I have been happy with every order I've received. They have great prices,fast shipping and THE BEST CUSTOMER SERVICE  around. I give this company  the highest score possible."

"I purchase all of my electronics here. The customer service is good and I will continue to make purchases at this store."