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"I used to like them. Use them for my big install of backup basement sump pump. This time, I was out of the country, my rental property in MA needs a toilet fix. It was a standard water tank leak and we need to replace the inside mechanism. Milltown came and said 'rebulid the toilet', my wife authorize them to do it as I was not reachable at the time their plumber was at the rental property. They were in and out according to my tenant for at most 45 min, rebuilding two toilet tank and fixed the leak. The bill came to be 1200, $600 a toilet. One line item on the receipt is $470 for the kit they use to replace the plastic mechanism inside the water tank. I casually google the kit, I can get a universal sup kit for the toilet to replace that for $20. I called them, manager came on gave me that talk - we did hundreds of toilet leak and we average all of them to come up with the cost for that line item, which includes (a) parts (b) labor (c) our service guarantee for a prompt and reliable service Say they charge $200 /hr labor, 1 hr for two toilet is $100 labor for 1 toilet (remember, the plumber was there like 30-45 min rebuilding the two toilet). Say total parts are $100 (with markup), we are talking about $200 for fixing the leak of 1 toilet. They charged almost $600 for one toilet. You can do that math. I expect some up charge, but I am not paying $300 just for getting prompt reliable service. I turned around and asked for a few reliable plumber quote from Thumbstack with great reviews, most can do the job for $200 labor and I can get them the universal kit they will be able to come on the same day. So maybe if you want Milltown to do bigger job, that is ok. For smaller job, it does not worth it. Replacing the toilet flush mechanism is really not rocket science in plumbing. If I am not thousands of miles away, I would have done it myself after watching some Youtube video. I am willing to pay up charge for the service, but this is really above and beyond the normal up charge range, $1200 for a 30 min job replacing the toilet flushing mechanism in the water tank!!"

"Kendra came to my house today for my roof and was incredible. She was on time, friendly, knowledgeable and just awesome. Would recommend"

"John and Kim have delivered what we asked for as always in the several years that we have known them. Our backyard is not flat and John built a solid deck in harmony with the ground inclination, the house style and the fence. Kim has provided support on all small modifications of the project and kept us updated on John’s daily arrival and activity. We are very satisfied with the results."

"We hired Right Away Construction to help us with a few home projects. We needed to have some repairs done to two bay windows, wallpaper removed from our dining room and replaced with new paint and hardwood floors in the dining room and living room refinished. Filipe and his crew (Roger and Fernando) did a beautiful job on all the projects. They exceeded our expectations on all the project, from the estimate to their final clean-up and walkthrough. Right Away will definitely be the company we contact for all our future home needs. We are strongly recommending them to our family, friends and neighbors. Great job for a fair price!"

"Never booked"

"This is my 2nd review of ABW regarding renovation of my master bathroom (1st review was for family/guest bathroom). MY DREAMS HAVE COME TRUE THANKS TO THE AMAZING TEAM AT ABW!!! If you want a truly customized bathroom renovation by a reliable and dedicated team offering reasonable prices, look no further!!! The photos speak for themselves in showing the excellence of their craftsmanship. I have been told by family and friends this is the most beautiful bathroom they've ever seen! 100% RECOMMEND ABW!!!!!"

"It went all according to plan. He came over and he diagnosed it like correctly and he suggested like a very thorough repair. Whenever there was a problem or a question, he was really responsive and they did whatever needed to be done and their subcontractors were very nice and respectable and they did really nice clean work. The bathroom looks great and I would highly recommend him."

"Nick was professional and honest about the diagnosis and cost estimates of our AC problem. He offered helpful tips to avoid the issue. It was a very positive experience. Thank you!"

"  With baby #2 on her way, we decided to renovate our kitchen and bathrooms so it worked with our growing family. Marc and his team did a great job working with us in the short amount of time given. He was attentive to our ideas, and offered his own ideas which we found very helpful. Him and his team were professional, walked me through the process, keeping me in loop every step of the way and really did his best to fulfill our needs and more! He was tentative in answering our questions and acted quickly when we had concerns. His team showed up when promised, worked hard and completed projects in a timely and professional manner. Ma design and construction company was a pleasure to work with and I’m happy with the outcome. I highly recommend Ma Design and would definitely work with them again in the future."