Get matched with top fridge, freezer or ice maker repair or service pros in Strasburg, CO

"Super helpful"

"Bret did a fantastic job realigning all the doors/trim in my basement which had shifted over the past 20 years. He also lowered the baseboard all around my basement as well. He worked tirelessly and quickly. It really is nice that all the doors in the basement close effortlessly and it looks like it did when brand new. He also installed a new lazy-susan shelving which had broken. In my opinion, Bret is a craftsmen's craftsman. All his work has been outstanding, priced below market value, and he is honest and trustworthy. Just the type of person you want to know and have his number handy for all projects."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"They booked almost 30 days out for a fireplace repair. Showed up promptly on scheduled appt time and day. Tech discussed the issue, options and potential future problems. Removed a star due to a $279 service and trip fee while the repair was ~$190."

"Paul Tubbs is very good at diagnosing problems related to large appliances. He repaired my refrigerator and spent a lot of time diagnosing the problem with my washing machine. It was determined that purchasing a new washer would be much cheaper than repairing my old one."

"An easy identification of the problem and fix."

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"I have been going through a house renovation, and moved a large second hand wolf range into my kitchen. The range was acting strangely, and I called American based on the sub-zero recommendations. Their tech's showed up on time, were CRAZY professional, took extra care with my range/home/surroundings, and made sure to actually fix the problem. They actually diagnosed another issue with the stove (that my electrician and plumber both were scratching their heads about!) and were able to schedule a time to come back and fix that as well. While it was not a super expensive fix, I felt taken care of, and at the end of the day, The situation got resolved in a timely and great manor. I judge service based on the quality of the technicians, and the resolution of the problem: both of which I was really impressed with. These guys will have my business again!"

"The price they quoted me was outrageous, double the price of buying the same new refrigerator. I end up paying for the consultation and not fixing it. I wasn’t suppose to pay the consultation fee, because it is common sense that I don’t pay twice as much the value of a brand new same brand refrigerator, it just doesn’t make sense.(new $1300, repair cost I was asked to pay was $2800)"

"The person performing the service had to make several trips because one of the "new" parts turned out to be faulty. I found both Complete Protection and their local repair contractor to be both very responsive and totally professional at every stage of the repair process."