Get matched with top tankless water heater repair pros in Strasburg, VA

"We thought it was the element on the hot water heater but it ended up being one of the plumbing lines was leaking so they had to replace the line. The element, fortunately, was fine. The price was a little higher than I wanted to pay but they were very good and kept me posted as they were working."

"UPDATE: I have modified the rating based on the following. Their Customer Service contacted me and understood what went wrong with the initial service call. Mr Rooter refunded the call out fee. While I cannot judge their plumbing services, I can say that their customer service is great. Very responsive and understanding. Original review: I asked for someone to repair an outdoor spa heater. I spoke with the scheduler and specifically told them this was a Rheem 156 outdoor pool heater. And I was told all the details were in the system. The tech did not know about my requirements, and was not familiar with an outdoor spa heater. Did no tell me anything I did not already know. Wasted $125 call out fee."

M.E. Flow offers FREE in-home consultations for replacement HVAC systems and we are an authorized dealer of most major brands. Established in 1951 by Millard Edward Flow we remain family owned. Replacing your HVAC system and water heater is a big investment. When you go with M.E. Flow your satisfaction is guaranteed. We do not install customer supplied equipment, do new construction, or give quotes over the phone. We send a professional home comfort advisor to your home--even meet you after hours. During your home visit we will design you the perfect system, answer all your questions, and get your system in the family budget. Financing and/or rebates are typically available. Qualified Staff: You get a team of professionals, NATE certification means your getting the best. Company employees are required to pass a background investigation which include a criminal records check and drug testing. We also offer the best guarantees.

"Showed up when promised, diagnosed the problem quickly, made the repair, asked if anything else was needed, and service charge was reasonable"

"They replaced the hot water heater the same day we called. Excellent service but pricey. $2000. Only reason for not giving 5 stars all around."

Benjamin Franklin Plumbing is a trusted leader in the industry, known for exceptional customer satisfaction. With over 30 years of experience, we prioritize efficiency, quality, and timely service. Serving all of Winchester and surrounding areas, our expert plumbers handle repairs, installations, replacements, and maintenance for residential properties.\n\nOur team is licensed, qualified, and thoroughly screened for your peace of mind. We arrive in fully stocked vehicles, resolving 90% of issues on the first visit. Whether it is routine maintenance or a major remodel, we are equipped for the job.\n\nExperience reliable plumbing that stands the test of time. Contact us today- because If there is any delay, it is you we pay!

"Excellent service, prompt and goes above and beyond."

"They scheduled promptly, showed up on time, and installed the system in a timely fashion. We had a problem the next day where the heat would not go on (and the weekend was going to be cold)! MEP sent the installer back to our house at 4:30 on a Friday afternoon and he discovered that the control board had failed. Russ, the service manager, jumped through some hoops to get a replacement board and he came out Saturday morning to install it personally. We got unlucky with a factory defect, but MEP made it right quickly."

"Excellent company! My water heater stopped working on New Years Eve. Unfortunately, the water heater is behind my HVAC, so they had to remove the HVAC, remove the old water heater, install the new heater, and replace the HVAC. They did a perfect job. They also replaced the freon in my HVAC, because the prior repairmen didn’t add freon. In addition, they fixed the jets in my spa. The team arrived on time, displayed professionalism, and cleaned up afterwards. I would definitely hire them again."

"They were courteous, efficient and professional. I do some plumbing on the side and their work was excellent. They completed the water heater removal and install in 3 hours! Fantastic!"