Get matched with top fridge, freezer or ice maker repair or service pros in Suisun City, CA

"Overall experience was positive. The diagnosis was good and only required a $15 part that was able to install myself. My frig is working great. While my total cost for the repair was $80 which included the $35 diagnostic fee, the lowest other price quote was over $400. I am very pleased with this new type of appliance repair. I will be recommending this my family and friends."

"Great experience with service personal."

"I had a question about microwave repair. He answered all my questions and was extremely knowledgeable and helpful. Unfortunately new parts are no longer available for model in question. He gave me part # if I wanted to call around for a used part somewhere. Got lots of good info."

"Best Appliance was recommended by another repair service whose schedule was too full to accommodate us. Was able to schedule an appointment pretty quickly for the initial assessment (within a day or two as I recall). Scheduler was very friendly. Technician was very professional. We did have to wait 3-4 business days before the Samsung dryer part came in (which we were told about up front). I called a few times to check on the status of the part, and was treated politely over the phone. Once the part arrived, it was another couple of days before there was an available technician to come back to install it. Overall, we were pleased with the level of service provided."

"He did a great job and fixed my refrigerator very quickly. He even had extra time to fix a few other things around my home, including ceiling fans and my fax machine. I would highly recommend Appliance Co to anyone else who is looking for appliance repair."

"Value Appliance was excellent!! Immediate, full resolution of our problem the first time they came out. And their appointment setting and communication system is very thorough and convenient. The repair tech was very professional and capable. <br /> We'd had another provider (A-1 Appliance) out to fix the problem. The tech said he'd get back to me with an estimate to fix it. Nearly three weeks later I had to call them just to be told it would cost $1,000 to replace the two burners/ignitors and that they would have to order the knob. I said forget the burners just order the knob. He claimed I would incur another service charge when he brought the knob out to "install" it. I told him I would just pick it up once it came in. Another three weeks go by so I call them back and they have no info on the status of the knob and said they would call back. That was last week - I haven't heard from them. <br /> By comparison, I contacted Value Appliance on a Monday and within three days the tech came out, resolved the problem and promised to drop the knob off early next week once it arrives. That whole process will take only a week. <br /> Another important note: I have since learned that Value Appliance is the only repair operation certified by Viking in the Sacramento area. A-1 and possibly others are misrepresenting their expertise. Make sure you call a certified, qualified repair company!! <br />"

"Today I had to make a really tough decision. Spend $2000+ on a new fridge or repair my 3 year old - $2000+, GE Profile fridge that had been slowly dropping temperature the past few days. I called several places and the folks answering the phone did not have the technical knowledge I needed to make the decision to book a service call or not. Finally I called one more company and Sebastian answered the phone thankfully. After telling him about my situation and location, we determined I live too far outside his service area for an onsite visit. Sebastian then knowing I was in a bind to make decision quickly continued to spend about 20 more minutes on the phone helping me run a couple tests to diagnose the source of my problem. He even reviewed some photos I had texted him. I can honestly say this was some of best customer service that I have ever experienced. I really appreciated his help because it was determined that the repairs would be way to costly to justify so buying a new fridge was the best decision. Thank you again Sebastian!"

"I found the part easily and then there was a how to video link which made the repair easy peasy."

"when tech showed up the dryer seemed to be working and heating however it did not when I called, seemed the heating element was cracked creating and off and on working condition. I went ahead to repair the problem by purchasing a new heating element. I was surprised however that the tech expected me to pay in full before he ordered the part and repaired the problem, but I did using my credit card knowing if there was a issue the credit card co. would have my back, The part was order and Alex fixed it as soon as it came in and was great"

"The provider was very honest (accidentally over paid), friendly and I was very happy with their service. They were fast at responding to my request and I would recommend them to anyone looking for appliance repairs."