Get matched with top traditional tile roofing repairers in Sunderland, MD

"Since my roof is 20+ years old, I have a Home Confidence Plan with Arocon, which includes two roof inspections (tune-ups) per year. Preston and Keith were the technicians that performed this service on July 27, 2022. I can only say positive things about these technicians. They were very thorough, making some minor repairs (exposed nails). They took photos of the roof, which I received via email soon after the visit. Preston is very professional and knowledgeable, and clearly explained what the issues are with my roof and its overall condition. I have had this service with Arocon for a couple of years and I derive much peace of mind in maintaining my roof with Arocon until I replace it. Based on my experience with Arocon, I will be very inclined to hire this company to replace my existing roof when the time comes. Susie Setser"

"Excellent work! Had two hard-working crews, one for roof and one for the door. Supervisor checked each day to see if I had any questions and asked how I thought the work was going? It started storming the last evening of the roof repair, but I was impressed that after the storm calmed, the crew got out of their vehicles during a steady rain to not only to gather their equipment and supplies, but to check thoroughly for any debris on the ground. They didn't miss anything! I would recommend them to anyone."

"Their work was excellent and timely. They took the time to explain the roofing process clearly to a complete novice. The same can be said for each time I hired Home Matters over the past few years and I will definitely hire them again in future."

"Their consultant was on time and very knowledgeable. I ultimately decided to move forward with a new Roof and replacement windows. My Roof was done roughly 2 weeks later and my windows were just completed. I am very pleased and look forward to the energy savings this winter. The architectural shingles really look good and have gotten me a lot of compliments from my neighbors."

"We first became aware of this company at a home expo. We were in need of additional insulation in our attic and were looking into a ridge vent being installed as well. During inspection, we realized we needed a roof too. We negotiated a fair price for all three requested jobs and work started about a month later. During the job, the workers mistakenly trashed our gutter helmets and some were damaged beyond repair. We discussed this with our project manager and they were ultimately replaced free of charge. During the insulation install, the workers dropped a hammer through our ceiling and left a hole. It was repaired very nicely within a couple of days and you can’t even tell it happened. The cleanup after was very thorough. I found 1 or 2 pieces of metal after, but that’s nothing compared to what I’ve seen other companies leave behind on jobs for my neighbors. Overall, my husband and I are very pleased with the work performed and the price paid. Aside from the somewhat pushy sales tactics on the front end, I’d highly recommend this company."

"To be completely upfront, I should first make it clear that I did not have any work done, my comments are strictly based on the estimate/initial home visit. I also want to start with a few positive things that I did like about this encounter. First, I believe this business is based in Southern Maryland or someplace well outside the beltway, so I greatly appreciated that he drove all the way to my home just for an estimate. Secondly, I appreciated that he showed up on time, which is important for me as I have a bit of a tight work schedule. Lastly, I should note that he did seem to know his stuff, and understood what I wanted to have done. But here are the concerning things: First, as soon as he arrived, he immediately began pointing out other issues that were not directly related to the porch, such as noticing that some of the trim around one of my upstairs windows was rotting, and that there were a couple of missing shingles on my roof (gee thanks, I also have a hole in my left sock, want to talk about that too?). This really wasn't a major issue, but it was an immediate indication that he was fishing for extra projects. Later, after assessing the kind of work that would need to be done to the porch, he quoted me $18k, which at first appeared fairly reasonable. But after asking a few more questions, I learned that this estimate would not include any of the paperwork necessary for required permits, or even a drawling/sketch. He recommended that I do the paperwork/permit myself if I wanted to keep the price at 18k. I asked him how much more he would charge if I took care of everything except for the required drawling, he said that alone would cost an additional $2,000! By this point, I was getting a little nervous and wanted to make sure I had the specifics nailed down. So I asked if he would provide me the price in writing. He immediately said that he would not provide anything in writing, and that if I had any doubts about his work, I should look at the reviews on angles list! I don't care if someone has a 1,000 positive reviews, any contractor worth your business should always provide you an estimate in writing, and they should be completely upfront about any additional costs. Perhaps he's good at what he does, maybe I would have loved his work, but it's just not worth the risk."

"It was great. You can tell that they were master carpenter and did good tile work. They were super professional and I will definitely recommend and used them again."

"The job was accomplished a day ahead of schedule and at a $200 million cost lower that the price I was quoted. It went so well when the larger roof needed repairs, Charm City got my business again."