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"Photo of Hutchinson - Air Conditioning, Plumbing & Heating Hutchinson - Air Conditioning, Plumbing & Heating Hutchinson installed my high efficiency furnace, a/c unit and hot water heater about 10 years ago. i have had an annual service contract with them since then. They come out every 6 months for routine checks so no other company has touched the equipment since it was installed. at the last service check a few weeks ago the technician told me that the seal around the flue pipe wasn't proper and it was leaking. he showed me a picture of a red sealant around the joint that was pvc pipe. he quoted me a price of $500 to repair it that i agreed to. it took him about 20 minutes to replace a 6 inch piece of pvc pipe. over the next week the amount that i paid wasn't sitting right with me for what had to be done especially since Hutchinson had done the install and therefore they didn't do it right the first time. I called them last week and explained all of the above and asked for a call back that never happened. from dealing with them thru the years i think their techs are incentivized to sell products or expensive repairs. they tried many times to install an ultraviolet air cleaner even though i already have a carrier air cleaner. They are Hutchinson in name only. I looked them up and they are owned by a private equity company that seems to specialize in buying family owned plumbing and hvac businesses. So buyer beware before you let them in your house. as for the hot water install the young plumber used a piece of scrap pipe for the hot water return. fortunately i went to the basement a few hours later and it was leaking because it wasn't soldered correctly. I turned off the water supply and the on call experienced plumber had to come out that evening and redo it and took back the scrap pipe to show his supervisor. other issues with Hutchinson include the time one of their technicians foot went through the attic floor and put a hole in the 2nd floor ceiling. Accidents happen and i was glad he wasn't injured. i contacted Hutchinson and they agreed to cover the cost of the repair. I got a quote and sent it to them and they approved it and i paid the contractor to do it. The problem was getting them to pay me back. They are strictly COD when they come out, but it took many many calls to get them to pay me. Either they were in a meeting or gone for the day and even thought i left messages it took at least 6 or more tries to get them to pay me when they realized i wasn't going away. then there was the issue with the pressure booster we have for our sprinkler system. it started to leak and was still under warranty. Hutchinson took it out and said they would take care of sending it back to the company for a replacement. I called a few times over the next several months and couldn't get an answer as to the status of the replacement. as a result i couldn't open my sprinkler system for the season and the plants and grass were not looking good. Finally i called the Slimer company myself to check on the status and Hutchinson had never sent it back to them. After that both Slimer and myself had to make multiple calls to Hutchinson to find out where it was. In the meantime the Slimer company was kind enough to send out a replacement."

"Very satisfied!"

"Tony was very attentive to my wants. He listen and answered all my questions. I was very impressed with his knowledge of me and what I wanted. Should I have a HVAC or plumbing need in the future I will contact his company."

"We use Laury for repair and maintenance of our heating and cooling units for our rental properties and each time we need something done, the staff at Laury never cease to provide quality service. The technicians are always knowledgeable, thorough, courteous and pleasant. We recently had an HVAC system installed in one of our units and the home is rather large and is over 100 years old and there was not a whole lot of empty space to work with. The guys at Laury were able to install the system and all of the duct work and components involved neatly with the age and make-up of the home in-mind. They were pleasant throughout the entire installation which took almost a week. They were always on time and always communicated the process with us. Laury is a trusted business with many years of experience behind them. Prices are also extremely reasonable given the cost of services right now. Warren you are the man!"

"Company is way to expensive and the work was not mediocre. They use GoodLeap for financing, and they rip you off with that contract as well. Stay away!"

"Kenny from Horizon was very professional and a great guy. I appreciated his insight. He was just doing his job. He was very pleasant. However, I was disappointed in a tune up amounting to just a check of voltage on my motor and capacitors. I thought there would be cleaning involved and an adding of a pound of freon to my unit as advertised. That didn't happen. I received an estimate of over $700 for the replacement of 3 capacitors. I could replace all 3 for under $50. To charge $650 labor is raping the customer. Then the blower motor (that is NOT multispeed) was estimated at about $1100 replacement. The motor costs $210. So again...I feel raped. For a charge of almost$900 for labor. Unbelievable! I've lost my trust in companies that are so money hungry that they lose sight of reasonable business. I will now change out my own parts as I have no confidence of reasonable pricing. Maybe people can afford to be overcharged about $1100. I can't and I won't if I can help it. Next time I'll use my own voltage meter and check my motor voltage and resistance on my capisiters myself. They should be paying me for their so called "tune-ups" as they are only a ploy to pressure you to buy a new furnace/AC system. Ohh and they won't install a new furnace to an old AC unit and Visa versa. That's what the guy told me. Are you kidding me? He told me it would cost$11,000-17,000 for a new system. My father in law just replaced both for $9,000.... So again a minimum of $2,000 overcharge. Nope, Horizon, your scam won't work with me. I'll be glad to tell everyone I meet and show them your ridiculous estimates!"

"So far, the system has been working really well. Everyone involved in my project was professional and personable. We had a little tweaking to do on the finish work, but all of my issues were fixed promptly. I would recommend Sila."

"Liv Air was very professional and friendly! I would hire them again!"

"Excellent, very good. They are professional and reliable."