
Serving Syracuse, IN and surrounding areas
Approved
In business since 2003
Free estimates
Warranties offered
"Key Exteriors is wonderful to work with. All of the employees that we have met or spoke with over the phone have been great. We knew our home needed all new windows and eventually new doors. We had 30+ year old Pella windows that were drafty and almost all had the crank opening mechanism broken, so if you got them open they would not shut. Some were so bad they were painted shut. Well having children with 2nd story bedrooms with nonfunctional windows also became a fire hazard worry. To be fair we did get a few quotes from some companies that were at the Allen County Home and Garden Show. Key Exteriors was not the cheapest and was also not the most expensive for similar and comparable windows. One company would not quote us for the windows we wanted (casement) which was the type that is the house from when it was built. We were impressed with Key Exteriors salesman Michael Fox, he was very personable and down to earth, he also was not pushy. He listened to our needs, wants, and my many worries! He kindly answered all my crazy questions with no problems. He gave us a quote and when we asked if we would see some windows in person he invited us to showroom. We looked the windows over and tested them many times (our kids had fun testing the window cranks and locks and testing the doors). All the staff was very friendly and offered snacks and waters to us and our kids. They were all very knowledgeable when answering our questions. We decided to go with Key Exteriors for our window purchases. We are doing it in 3 stages to help it be reasonable and affordable for us personally. The 1st stage (2nd story bedrooms) is complete. We were very pleased with the quality of the window and the quality and workmanship of the installation. The gentlemen that installed our windows were Shane and Jack. I told them of my expectations and they said we hope to exceed that. They did just that! They were very friendly and cleaned up any mess from removal and install. They were very tolerant of my kids asking questions and wanting to watch them because as the kids said "it was so cool!" Super nice guys and made sure we were happy and had our questions answered. Mike Fox stopped by the next day to ensure we were happy and all was well. We already have the 2nd stage (bay window and sliding door) ordered and will finish the rest of the main level windows and front door soon after 2nd stage is completed. We were highly satisfied and thankful we decided to go with Key Exteriors. Local company with very friendly, caring, and knowledgeable people working there. We highly recommend Key Exteriors and are very satisfied with our windows and service we have gotten from them."





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