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"Subject: Feedback on Recent Window Installation – 14754 West Ashcroft Dr., Goodyear, AZ Dear Champion Customer Care Team, I wanted to share some feedback on my recent window installation at my residence. Overall, I’m very happy with how the windows turned out and appreciate the team’s hard work. However, I noticed a few areas where the overall experience could be improved for future projects. "Communication" - Keeping customers updated on when windows are being made, shipped, delivered, and installed would be very helpful. - If there are any delays, a quick update goes a long way. - Timely responses to calls or emails ensure questions or concerns aren’t missed. - Making sure installers have all materials on hand helps avoid delays. - If the crew needs to return to complete the job, clear communication—both verbal and written—would be appreciated. - Sharing photos of the completed work would be a nice touch. - Having someone perform a quick quality check and obtain customer sign-off would make the process feel complete. "Quality" - Making sure windows are installed plumb, level, and square per manufacturer and AAMA/FGIA standards. - Verifying that seals and insulation are properly applied to prevent air or water leaks. - Checking that all windows open, close, and lock smoothly with no gaps. - Ensuring glass and frames are clean and free of scratches or residue before completion. - Taking a few minutes to walk the customer through the finished work and provide maintenance or warranty details. - Leaving the work area clean and free of debris after installation. I hope it’s helpful in supporting continuous improvement and customer satisfaction. Best regards, Edgardo Garcia"

"Perfect in every way"

"Replace the house roof and replace the patio flat roof in 2011 for over 20000 dollars , Now 2025 and sill no leak ,"

"They communicated superbly, were fastidious in the was they cleaned, masked and painted our house. We have already recommended them to others."

"Recently had an issue with at least one window leaking. Matt performed the inspection and knew the problem with the window in question. He also found a second window with the same problem and fixed that one as well. He found issues with the the rest of my windows and patio door. He set up a time days later and completed the repairs including some stucco work on the remaining windows. This work was done under their warranty. I highly recommend Dunrite as they far exceeded my expectation, they stand behind their product and installation. And a big thank you to Matt."

"We bought a gazebo that needed to be put together We had Cory come over to help and I have to say thank the Lord we did! I would have struggled for weeks without his help and guidance. Cory laid tile on the area we wanted the gazebo to go. Did excellent work there too. He anchored the gazebo with bolts and it all looks beautiful We enjoy it every day! Great work and craftsmanship. Cory was a huge benefit and is a great guy as well We will be using him again and again!"

"It was determined that the wrong door size was ordered before Christmas and after trying to get info on the correct size door, they weren’t being forthright with the information. Then no one would call me and the installer was a smart mouth, who acted like it was our fault! Tried talking to a Manager but never did, they were always in meetings! Horrible experience and I think they’re in way over their heads! Lowe’s should reconsider these guys before turning them loose on Joe Public."