Get matched with top vinyl liner for swimming pool replacement pros in your area

"Poor communication continues. Installation was delayed multiple times by an issue that could have been easily resolved with a call. An "electrician" installed the pool liner eight 8-weeks after the initial estimate but somehow broke our pool light. The broken pool light was then blamed on an issue with the GFCI outlet even though it worked without problem before they messed with it. Juan offered to have the guy that installed the pool liner fix the GFCI outlet but that would be at an additional cost paid directly to the "electrician". Upon completion, we intended to pay via credit card since it is listed on their sites as an accepted form of payment, but they informed us they do not accept CC payments. After discussing options they eventually agreed but added a percentage fee which adds a substantial amount to such a large purchase. Their concern was due to a potential chargeback. Now we know why. A few weeks after completion, we contacted Juan to inform them the pool coping was/is falling and breaking off into the pool. After multiple assurances that they would address this, they have not sent anyone to review or fix the issue. We have gotten several excuses about how busy they are without action. The pool liner is also not flush with the walls and there are multiple air pockets. Super disappointed."

"Great service and communication! Would recommend. Very happy with liner they installed. "

"The project turned out better than expected! From start to finish, communications were clear and the job was completed in just a few days. These guys are hard workers and knowledgeable in many areas. Andrew is business-minded and quick to provide reasonable estimates and make changes according to my needs. This was the second time I used Diverse Trades for a project. Previously, they did tree trimming, stump removal, repaired outdoor wooden stairway, replaced light fixtures and window damaged by the tornado. I have been pleased with the work done and highly recommend this company! It was a refreshing change to work with reliable, competent and a nice group of guys!"

"Bryan and his team were honest,fare and hard working. They kept me up to date on everything they were doing as well as any extra problems that came up. Brian's team also let me know when what they thought was going to be a problem turned out to be nothing. Not only would I recommend them, I stopped my other pool service and hired them to take over all my pool maintenance."

"Excellent Gazebo installation"

"Steve is very thorough with his work. He has been doing different renovations on my home for about 2 years. He has never failed me. Steve recently closed an opening in my bedroom wall, turned the bathroom entry into an arch, installed recessed lights, hung a fan, and painted. He did everything with precision and attention to detail. I am very happy with the results. I would definitely recommend him for any renovation."

"It was a great experience. George was on the ball in getting this done in the middle of summer. He was attentive and so professional. I will recommend them to anyone needing pool work done"

"Terrible! Wish I had gone with another company. Here is the issue with Heavenly Heat. If your sauna arrives damaged or and issue arrives -- they have zero technical support. Your repairs will be done by any "joe" that heavenly heat finds to do the repair in your area. They will have no experience with Sauna's and are given no instructions regarding the chemical free aspect of these sauna's. The worst part is the buyer, me, was treated as if I was the problem for wanting my sauna repaired correctly. I would have refused the delivery had I realized I was receiving a damaged sauna and would have to spend hours and days trying to get this resolved. The owner, Bob Morgan, is extremely responsive before he has your money but after, is a different story. When inquiring about the sauna he would respond generally within 10 minutes. After you purchase, and particularly if you have a problem with it, you are treated as if you're a nuisance. My sister bought a competitors sauna around the same time and the service she received from knowledgable representatives was a world of difference from my experience. My other issue was that there were shipping delays and Bob would never communicate them. I would have to pursue him to get information. I think they make a decent sauna but I would not recommend for reasons stated above."