Get matched with top tile & grout cleaning pros in Thomson, GA

"Did an excellent job and took their time to ensure carpets were fully clean."

"It went well and the guys did a great job."

A long standing business with only 1 thing on our minds. Customer service. If your not happy, we're not happy. Additional contact name - Amy Campbell.

We do all remodeling & new construction. Will work Saturday but not Sunday in order to attend Church with my family. Will provide 24 hour emergency services on Sundays.

"I was first quoted $260 for my four bedroom two bathroom house for a standard cleaning, and $340 for a deep clean. Then I asked for quote for a standard clean of just two bedrooms two bathrooms, kitchen and living room, “about $165”. The day of my cleaning we decided to go with the two bedroom two bathroom standard clean option because the other rooms in my house don’t get used as much. My charge ended up being $325 -I feel like I wasted at least $200 of it. Contessa did an excellent job in my master bedroom and master bathroom, however things we’re missed in every other room in the house, and my kitchen was barely cleaned at all. Contessa highlighted the excellently cleaned areas when they finished and I paid them without question assuming that all the other areas were cleaned as excellently, (although very disappointed with the enormous increase in price). Soon after they left on a Friday evening, I began to realize that most of the house was not cleaned well at all, and notified Contessa immediately. She told me they could come Monday, but she had two houses to clean first, or she would give a $50 refund. A $50 refund was totally unacceptable to me considering the overall charge. I made sure that I was home all Monday afternoon, and told Contessa so, she told me that it may be late by the time they come over. I tried to contact her several times through Monday evening and did not get a response until after 8 PM saying that they were still working on their last house. I told her I’d be available first thing the next day, she said that she already had somewhere to be, so I asked when she could come and told I was very flexible and mostly available over the next couple of days. I did not get a response. So now in addition to my house being poorly cleaned overall I also wasted an entire afternoon and evening waiting for them to come, not to mention the time I had to waste checking behind them and sending photos to her to show her what was missed. The service contract states that she charges $50 per person, per hour, if the house takes longer to clean than expected/quoted they charge accordingly. When I agreed to her service contract I did not realize that the “persons cleaning” would not be fully trained adults- my house was cleaned by her and two teenage daughters. In her own words the excuse for the kitchen is she is still training her youngest daughter. I requested a $100 refund as I feel like that is reasonable -not only for everything that was missed, but for all the trouble afterwards, and she refused saying she would only send a $50 refund. At this point I have way more time invested in it than I’ve spent money and I’ll clean my kitchen and all the other things missed myself versus waiting around for it to be a priority to her. So I accepted her $50 refund which she sent immediately, however I am far from satisfied. I feel like I have been strung along because she already had my payment in full and I would never recommend her service to anyone- mainly for that reason. Check Google review to see cleaners response."

"Great guys who did a great job on my shower remodel! I also appreciated the advice they gave me regarding my project. I went over budget but the cost seemed reasonable lol. I would definitely work with them again in the future!"

Granite Gold is a third-generation family of stone care experts, dating back to the 1950s. Co-founders and cousins Lenny Sciarrino and Lenny Pellegrino grew up in the family business, manufacturing, installing and restoring stone surfaces. Their mission is to help homeowners easily protect their stone surfaces through safe, do-it-yourself care and maintenance products, and protection plans to safeguard against accidental damage. Granite Gold brand stone-care products are available nationwide at Bed Bath & Beyond, Lowe's, The Home Depot, Walmart, major grocery and hardware stores, and Amazon. Visit https://www.granitegold.com/store-locator/. The Granite Gold Granite & Quartz Protection Plan and Granite Gold Cabinet Protection Plan are sold nationally through independent installers; ask yours to include the plan with your installation.

Masters Cleaning has been serving the CSRA area since 1999. We are licensed and insured, operating on residential and commercial levels.

"It was good. They were dependable. They showed up when they said they were going to."