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"If you want to work with someone condescending, rude, confrontational, unprofessional, and whose contractors workmanship is probably the worst I have ever encountered in my 30 years of working with contractors, THIS IS YOUR GUY. I can ramble on about the false promises, the horrible workmanship, the constant delays, the lack of communication, the rude and confrontational text messages. I guarantee Mr. Shank will in fact respond to this review and try to flip the script and blame it all on me somehow. He talks very poorly about all his customers well at least the ones he doesn't like. Not sure what that is based on although I do have some idea what is based on. But he never made anything explicit, so I can't make accusations that he is a racist. So I am definitely not saying he is a racist because he didn't do anything racist. But if he was a racist it would explain why he didn't give two poops about doing good work for multiple projects I provided him. I also have multiple properties and was hoping to make Mr. Shank a lifelong contractor. In a nutshell, he has done 2 projects for me at 2 properties. One was installing a threshold for a glass enclosed shower stall. His crappy sub contractor (they are not employees) despite him saying they are employees, did not install any grouting on the threshold. Fast forward 1 year, and mold is popping up all around the threshold. Rather than dealing with this individual, I hired another contractor to fix up his mess. Second job, and my second mistake, I hired him for a full scale home renovation for around 50K. That project was an absolute disaster. He took 3 months to do what he promised to me verbally would be a 3 week job. I don't really want to spend 1 hour writing down all the crap he did wrong. I'll try so sum up the highlights. Ripped out old flooring, promised to make new flooring level after installing new concrete by using lasers. New flooring is totally not level and as bumpy as walking on your local trail. The shoe moldings around the flooring look like a child installed them. I had to argue with him to get him to regrout the bathroom which was in his contract in the first place. I can go on and on. For sure if you are someone that Mr. Shank likes and match his criteria of what he likes, whatever that could be I have no idea definitely not race related. He may do a great job for you and that may explain the great reviews. I myself had a horrible experience with Mr. Shank and his group of sub contractors who just plain do terrible work. Ignore my review or take it seriously, frankly this guy will keep getting business cause he's a great salesman. Even has a LinkedIN profile to show how professional he is. Epic scammer and fraud. Stay away."

"They charged $98 to come give me an estimate for swapping our a shower valve cartridge, which was fine, but the pricing they provided was completely unreasonable, $1,000. They were unwilling to provide any detail for the price. I ended up buy the part myself for $30 and replaced it in 30 minutes."

"Initial rep was great and informative. Felt comfortable with initial sale. Hardly had any contact from customer service except for the payments. There were several delays that we were not informed about unless we called to ask. Took 7 months before they showed up to begin project. Only 1 person was sent to build steps. Took a week. Hard worked, hardly took a break. Had to call again to see when they would come to pour patio. Never knew when they were coming, they just showed up. Hardly spoke with the homeowners. Inspection paperwork was just left on porch. Additional paperwork that is "required by the County" had to be completed by homeowner and taken to Court house to be notarized and filed and also provide a copy back to Long Fence. Time sensitive materials which added to homeowners to-do list. Gave this contract to LF on the surface of their history and appearance of a 'good local company' but should have stayed with original contactors in VA. Puddle of water forms when it rains"

"American Home Contractors and Hugo in particular were great to work with. We had multiple jobs done which required several trips and Hugo kept us informed and worked around several weather delays. He relocated and installed a new attic fan, hooked up the bathroom fan to a new roof vent, insulated a pipe in the attic, installed apron flashing on four windows, painted the flue vent, reconnected some lose siding and replaced three pieces of rotted trim and painted it. The work appears to be top notch and we appreciate the hard work and long hours Hugo put in! I would definitely recommend this company and most certainly Hugo to everyone. We also had American Home Contractors replace our gutters and install gutter guards. They did an excellent job with that as well."

"American Custom Contractors did an outstanding job replacing the roof, woodwork, trim, and gutters on our historic 1910 home. The ACC work crews, including carpenters, roofers, and gutter specialists, were highly skilled and experienced. Yanni Agouridis, our project consultant, was extremely helpful in working out the details of the engagement at the outset. Blase Skully, project supervisor and quality assurance manager, was always available to answer many questions and provide advice as we refined the scope of work and the project progressed. He made sure they delivered exactly what we were seeking to accomplish. Blase was also sensitive to ensuring that the historic look of the house was maintained and enhanced by the materials they used and the work they did. The result is beautiful. We get many complements on our new roof and gutters. We highly recommend American Custom Contractors."

"My wife wanted a bay window installed. We had lots of problems with contractors in the past. Not with Golden Rule Builders. They are professional, provide excellent support, and do excellent work. Most importantly, my perfectionist wife is incredibly pleased with the work. If you are lucky enough to have the work done by the professional, easy to work with Jeff you are further fortunate. Thanks again GRB for your excellent work and please thank Jeff for us."