
In business since 1998
Free estimates
"Purchase of materials was fine. Carpet installation was fine. The hardwood floor installation was, and still is, a disappointment. The installation is shot through with gaps. Some of which were filled with an oil base putty whose color is not really close to that of the floor planks. The major issue though was that the installers failed to quiet squeaks in the subfloor of the whole upper hallway. Nor did they mention it prior to installing new flooring over it. The whole upstairs had to be ripped out and reinstalled. The Floor Store did pay for the rework but the fact that such thoughlessness was demostrated was astounding. The reinstall was performed by their "cleaner" but the nosing and several other spots have the same gaps with the same putty. I would not recommend The Floor Store. We cant be the only ones that have experienced."










