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"Just had our blinds installed. They are beautiful. I would highly recommend this company. Very professional and helpful."

"Tim provided an estimate for the project and it was completed within the estimate, plus additional extra jobs. Excellent work completed by Tim and his team, all whom were very professional and very trustworthy. With Tim you get the bonus of having a friend also. Work area was thoroughly clean after each step. I will definitely call TimCo over and over again."

"Quick and professional job"

"Some of the worst service and product I have ever received. Drapes did not fit the windows after the roomsbeautiful "specialists" did their measurements. Drapes arrived crumpled into a small box- which require professional steaming and ironing to straighten. Even so, they tell me if can do it myself, and the drapes looks even worse after ironing. The lining that THEY selected for me looks like reflective trash bags up in my windo from outside. I also expressed concern that I should only get one window treated first as a test, before committing to all 5- and the roomsbeautiful agent persuaded me to just do all 5. So I spend 2000 on these Drapes, which I will never in a thousand years put up in my home. And they won't accept refunds, and they only take zelle payments which cannot be reversed or argued. So WARNING: do not trust this company, and do NOT give them your money!!!"

"I actually came in contact with this company when I was trying to find someone to fix some vertical blinds in my old home. The blinds had been there since the 1980s. I had no idea who installed them. I first called another place who refused to service them since they didn't install them. However, when I called Sophisticated Shades, they were more than happy to help. The owner, David Caldwell, came out and was able to easily fix the shades. He didn't even charge me for the service! Because of this, I decided to use them to install blinds in my newly built home (20+ windows). They were responsive, courteous, punctual, appropriately priced, and very professional. I get lots of compliments on my blinds. I accidentally broke one of my blinds after a few months (my fault). They were able to order the new custom sized shade and replace them at no charge. I will continue to use this company for all my future window needs."

"ON 3/20/2018 I HAD CAR TOWED TO XENIA GLASS & LOCK TO CUT AND PROGRAM NEW KEY FOR MY MERCURY COUGAR. THEY CALLED ME TO PICK UP CAR ON 3/21/2018. AFTER THEY PROGRAMMED KEY, THE CAR WOULD NOT START. THE CAR RAN FINE BEFORE KEY REPLACEMENT. BRIAN SAID THAT “SOMETHING ELSE WAS WRONG WITH MY CAR BECAUSE HE IS A PROFESSIONAL - HE HAD BEEN DOING THIS FOR 18 YEARS.” ON 3/22/2018 I HAD THE CAR TOWED TO SELECT AUTO REPAIR AND HAD A DIAGNOSTIC RUN. RODNEY INFORMED ME THAT IT WAS THE ‘PATS’ (PASSIVE ANTI-THEFT SYSTEM) CODES AND SAID IT WAS A KEY RELATED ISSUE AND THAT IT COULD POSSIBLY BE BECAUSE THEY USED AN AFTERMARKET UNAPPROVED UNOFFICIAL KEY. AFTER CONTACTING XENIA GLASS AND INFORMING BRIAN OF THE DIAGNOSTIC, BRIAN WENT TO SELECT AUTO AND GOT INTO A DISPUTE WITH RODNEY FROM SELECT AUTO REGARDING THE DIAGNOSIS. RODNEY THEN CALLED ME AND TOLD ME TO “GET MY CAR OFF OF HIS LOT IMMEDIATELY OR HE WOULD HAVE IT IMPOUNDED BECAUSE BRIAN CAME THERE AND STARTED AN ARGUMENT WITH HIM AND HE DID NOT WANT TO GET INVOLVED.” ON 3/23/2018 I HAD CAR TOWED BACK TO XENIA GLASS AND ASKED BRIAN TO CUT AND PROGRAM NEW KEY. ON 3/27/2018 BRIAN CUT AND PROGRAMMED SECOND KEY AND THE CAR STILL WOULD NOT START. ON 3/28/2018 I HAD CAR TOWED TO GERMAIN FORD EXPLAINED ISSUES AND THEY STATED THAT THE CAR MUST HAVE OFFICIAL FORD APPROVED AND PROGRAMMED KEYS TO WORK. I HAD THEM ORDER NEW APPROVED KEYS TO CUT AND PROGRAM. GERMAIN FORD ATTEMPTED TO PROGRAM WITH THE APPROVED KEYS AND SOFTWARE, HOWEVER THE CAR STILL WOULD NOT START. THEY RAN SEVERAL DIAGNOSTICS AND DETERMINED THE SAME AS SELECT AUTO REPAIR – IT WAS THE PATS MODULE AND A KEY PROGRAMMING ISSUE. SHAWN CALDWELL FROM GERMAIN FORD INFORMED ME THAT IT IS HIS AND THE TECHNICIAN’S OPINION THAT THE DAMAGE OCCURRED BECAUSE XENIA GLASS PROGRAMED AN UNAPPROVED AND UNOFFICIAL AFTERMARKET KEY WITHOUT OFFICIAL FORD PROGRAMMING SOFTWARE WHICH CORRUPTED THE PATS MODULE. I ASKED THEM TO REPLACE THE PATS MODULE. THEY WERE UNABLE TO LOCATE THE PART AS FORD CONSIDERS THIS PART OBSOLETE DUE TO IT BEING A 2002 MODEL. THE CAR CANNOT BE REPAIRED AND IS CONSIDERED TOTALED AS THE COST TO REPAIR VEHICLE IS MORE THAN VALUE OF CAR. I SPOKE WITH JOHN MARSDEN WITH XENIA GLASS AND WHILE ON THE PHONE HE PUT ME ON BRIEF HOLD AND SPOKE WITH BRIAN. JOHN CAME BACK TO THE PHONE AND SAID TO GET THE DOCUMENTATION FROM GERMAIN FORD AND XENIA GLASS WOULD FILE INSURANCE CLAIM. AFTER I RECEIVED THE DOCUMENTATION I CONTACTED XENIA GLASS AND FORWARDED THE INVOICE FROM GERMAIN FORD TO GET CLAIM GOING. ERIC HOLSTON CALLED ME BACK AND GOT VERY RUDE ACCUSING ME OF JUST TRING TO GET A NEW CAR AND SAID THEY WERE NOT GOING TO PAY FOR DAMAGES. I TOLD ERIC I WAS NOT GOING TO ARGUE WITH HIM THAT WE WOULD LET THE INSURANCE HANDLE IT. ERIC REFUSED TO FILE CLAIM AND REFUSED TO GIVE ME THEIR INSURANCE OR BOND INFORMATION. AS OF THIS POINT THE INCIDENTAL CHARGES RESULTING ARE $697.85 AND STILL NO VEHICLE: $ 56.58 – XENIA GLASS & LOCK - CUT AND PROGRAM NEW KEY $130.00 – SELECT AUTO – TOW AND DIAGNOSTIC ($45.00 TOW + $85.00 DIAGNOSTIC) $155.00 – JOHNSON’S TOWING (3 TOWS) $356.27 – GERMAIN FORD (INVOICE ATTACHED) THE KBB AVERAGE PRIVATE PARTY VALUE IN GOOD CONDITION WITH CORRECT MILEAGE OF MY VEHICLE IS $2,248.00. ESTIMATED TOTAL DAMAGES AT THIS POINT ARE $2945.85. PLUS, TRANPORTATION EXPENSES FOR WORK DUE TO LOSS OF VEHICLE. AS I TOLD THEM, THE CAR RAN BEFORE KEY WAS REPLACED. THE DAMAGE TO MY VEHICLE IS A DIRECT RESULT OF PROGRAMMING AN UNAPPROVED AND UNOFFICIAL AFTERMARKET KEY WITH UNAPPROVED UNOFFICIAL PROGRAMING SOFTWARE. THE DAMAGED PART IS A CORRUPT ‘PATS’ (PASSIVE ANTI-THEFT SYSTEM) MODULE. I WOULD LIKE TO FILE AN INSURANCE CLAIM WITH THEIR BUSINESS INSURANCE."