Get matched with top tile & grout cleaning pros in Troy, OH

"I was quoted a price of $95 for cleaning 2 rooms - service was to include pre-treating, and cleaning under the couch/loveseat, etc. I was not home when the young child showed up to clean the carpet. Apparently he attempted to quickly run the steam cleaner without moving anyting (and without pre-treating). My wife asked about cleaning under the couch etc. She was informed that was the "next package up". The tech reluctantly agreed to move the couch & loveseat to clean under them. My wife asked about the stains that didn't come up in the high traffic areas. Once again, the tech claimed that pre-treating was included in the "next package up". When pressed, he agreed to only charge us $20 to get that area clean (instead of the normal $30). When he left, the carpet looked "OK" according to my wife. Final charge $124 - quoted price $95. I called the office and inquired generically what was included in the advertised package. I was told it included pre-treating and cleaning under the couch & loveseat. I then revealed that in fact I was inquiring about the job just completed, and the upcharges. KELLY - the phone answering person then switched her position and said we had to *ask* to get the furniture moved - no mention of any next level up package. After calling the tech she stated that he actually applied some special "enzyme", and that was $30. I never asked for any "enzyme" - I asked for the pre-treatment that ****I PAID FOR****. KELLY refused to make this right, and instead acted as if she could have cared less. Do yourself a favor - AVOID THIS BUSINESS AT ALL COSTS - they are *CROOKS* and *LIARS*. I have filed a claim with the BBB."

"Tim provided an estimate for the project and it was completed within the estimate, plus additional extra jobs. Excellent work completed by Tim and his team, all whom were very professional and very trustworthy. With Tim you get the bonus of having a friend also. Work area was thoroughly clean after each step. I will definitely call TimCo over and over again."

"Better than expected."

"Excellent overall experience from sales to installation. For anyone not familiar with Bochrath, you may be intimidated as you enter. They have such beautiful displays that those accustomed to buying flooring from big box stores may feel they don’t belong here. The pricing is very competitive, there is no sales pressure, just helpful employees. The installation teams work exclusively for Bochrath. That’s the big difference. Bochrath offers a lifetime warranty on installation issues. Other stores offer one year. Think about that. They have to do it right."

"We were extremely impressed when we met Doug to do the initial evaluation. It is very obvious that he takes a lot of passion and pride in transforming people's home with hardwood floors. We were very impressed with how quickly and efficiently his crews did the work. The entire process took about 1.5 weeks. The floors look absolutely beautiful and we are so pleased with how they turned out. If you are looking to install the traditional site finished hardwood floors I would highly recommend Doug and All About Hardwood."

"Perfectly!"

"Punctual, reasonable priceDid a great job replacing cracked tiles in kitchen and slate around fireplace. I would hire again."

"We were very pleased with their job."

"Good job….. will use again."

"It went great. Would highly recommend"