Get matched with top in Truckee, CA

"Excellent Service from planning through Execution and installation to final fine tuning. The folks communicated well and explained every detail of the step. Got permit and inspection done. It was seamless. Thanks. R."

"Mr. Rooter took the time to explain the problem to us and evaluate options taking care to identify ways to save costs. Based on our experience with them, we've asked them to help us determine how to install a sump in the basement because of flooding and a washer/dryer hookup. We will continue to use them as they are prompt, polite, and professional."

"Everything was perfect, arrived on time and the price was right! I would definitely use his service again. Experienced plumber without a doubt."

"They were great! Our well water is usable and this is the best system out there!"

"I cannot say enough about how well Todd and Dan managed our floor/wall repair project.  It included a water damage demolition team, flooring team from Simas Flooring, drywall team, and baseboard install. Todd was able to be present when the independent insurance adjuster had an appointment and was very helpful in alerting and reminding the adjuster of important items for the insurance quote. Subsequently they managed the actual project with the various flooring and drywall people and it went pretty much according to plan.  All of the workers did great work, but especially want to mention the incredible baseboard work, absolutely beautiful!  Also a shout out to Dan who did an excellent job of communicating via phone, text, and email ? which I
think is the key to a happy customer.  We have had two significant projects (total value over $25K) with Reno Renovators in the last two years and the most important thing we can say is that we trust them."

"The company spokesperson contacted me by telephone and asked for photos 3 days after my purchase.  I sent the photos to her email with details and closeups of the rotten parts.  After another 3-4 days she sent back an email with circles around the parts.  I replied again that the portions circled were indeed needing attention.  A week went by and finally (3 weeks) an email stating that I should purchase lumber with some incorrect sizes of boards included.  I responded the next day with correct measurements and photos to accompany them.  More time passed and finally a date was set.  (11 emails, 15 messages on Angie's list)  Each and every time when I sent an email I suggested that the company send someone out before purchasing lumber to be certain the correct sizes were purchased.  
The date came and the technician arrived on time and (to my surprise) with lumber in his truck.  He looked over the area and began work immediately.  I did not supervise during the repair.  He was friendly but quiet (I suspect his English language skills are poor) and cleaned up after himself.  After he left I noticed that insead of a whole piece of lumber that three areas of new wood had been pieced.  The one concerning me the most is very visible and the horozontal bottom piece is 1" wide  X  24.5" long pieced onto a larger piece, instead of one correct board 6.5" wide.  Here is what I wrote correcting the company 2 weeks before the repairs:

• You wrote:Hello
  1. The upright beams on either side of door are 80" tall, 3.5" wide and 2" thick. Only the right side's base is rotten.
  2. On the Left outside corner the entire beam is more than 11' but about 3' of a 2 x 4 piece could replace the rotten area plus another foot or so of a similar piece (atop the cement step) on the inside. At the base of the inside (atop the cement and adjacent to those) corner measurements are 2" thick x 6.5" thick x 24.5" long. 
  
  I would be happy for your technicians to purchase appropriate materials plus base paint after verifying what's needed since no one wants to purchase the incorrect materials or waste any time on this small project. 
  
• Apr 1, 8:55amSpectrum One wrote:Martha, based on the pictures that you've provided the following material is needed: 
  3 pc of 2-by-6 wood
  1 pc of 2-by-4 wood
  
  Please let me know whether you'd like to provide them or would like us to bring provide it for you and you would reimburse us for the purchased items.
  
  Best,
  Olga 
  
  
• After the repair I sent an email with my concerns.  I have been told that the company will only consider painting with primer and that "That particular part will not be shown as two pieces attached when you pain it."  Unfortunately this is NOT true since I immediately primed the new area because of the weather forecast for rain.  The company also claims that the workman did "more" than I originally stated.  This is also untrue.
  

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"Done in a timely manner and very knowledgeable with all the tools necessary to get any plumbing job done."

"Everything went well Robert landry did a great job well hire him again when needed thank you."

"This husband and wife team were top notch! They were always "positive" to all of my requests concerning the painting of the exterior portion of my house. We are very happy with the ways the colors came out for the house. They were very reasonable in the cost of doing the painting job. Would definitely hire them again!"

"My service request was to replace my kitchen faucet that was leaking. It was a Moen that probably cost close to $200. when it was installed years ago. My Moen was replaced with a faucet and spray nozzle that was pretty cheap that felt like a cheap plastic. My Ex husband made the comment, “WOW! Looks like they went all out and bought that faucet from dollar general! Let’s see how long that thing lasts!” I hate to admit it, but this time he was right. When I would turn on the faucet, the water stream had no pressure. It was like a string of water that came out of the faucet. I would have to use the spray nozzle in order to get a forceful stream. Well yesterday, I reached for the nozzle and it broke. (That faucet had been installed less than 5 month ago.) So now, I have a little stream of water coming from the faucet with a broken spray nozzle. I decided I’m just going to have my son replace the whole thing with a Moen. I’ve always had a great experience with AHS. I probably won’t use AHS again to replace faucet fixtures etc. (I notified AHS about the problem soon after the faucet/sprayer was installed, but they said I would need to put in another work order. I figured, it would just be replaced with another cheap faucet.)"