Get matched with top smart home system install or service pros in Truckee, CA

"They are fine. Their price is very good and the hardware is holding up very well."

"I was on the market for a security system and this one seemed easy enough to install.......went through the process and some of the window sensors were not working. I called Customer Support who was very friendly and we went through the entire process again...this time other window sensors did not work. This went on for a week or so...then the door senors stopped working....than the motion sensor stopped working...at no time in over a month did I have a fully operational security system. As I was about to return the system I was told they have "new" sensors and they just realized they received a bad batch and are working with another company.....Gave it a try....and same issue returned....some sensors worked....some didn't. I finally returned the system and stopped getting emails.....only to find that they were still billing my credit card even after I returned the equipment. Very nice people and very understanding.....unfortunately their product is not up to par. While we do have a large home, it's an open concept and the sensors that weren't working were no more than 15ft away from the base. The previous owners of my house had a wireless system with no issues at all.....I'm going to be using that company going forward."

"Glad it's easy for some with no experience and I could save money along the way."

"The Smart Home features they installed, such as thermostat and door locks, etc. do not always work. For example, the Honeywell thermostat can no longer be operated from our phones and is difficult to install. Remote door locks are also unpredictable."

"I am very pleased, the technician did a very good job"

"They have excellent service"

At Alpha Sound Systems LLC. we do everything from a simple TV install above the fireplace to a fully automated home theater with lighting control and shade / drape control. We do everything and anything to do with low voltage. We specialize in hidden wiring and clean work. We are very big on customer service and end user ease of operation. We want it to be a simple and fun experience to enjoy your audio and video system.

"I have had a ADT system for two years and it has not worked over 7 days in a row without problems. It is a 30 - 45 minute wait on hold to talk to someone and that person rarely solves the problem. Technicians have been to my home several times, but their knowledge of the ADT system ius significantly less than mine. "It is your internet" is a common saying despite ADT throughly checking the ineternet before installing the system and siad it is more than adequate and I won't have any problems. I also video stream on three TVs and my son has three game systems that do not have any internet issues. I also have two ring cameras that do not have any issues. At ADT's suggesstion, I purchased $400 of internet extenders wchich did absolutely nothing to solve any issues. ADT was the worst decision I ever made."

"Zions Security delivered consistently incompetent service, disregard for the lack of protection that left us exposed to, made even worse by dishonesty. From the day they installed the system onward, it never worked properly. As an example, the front door camera did not record visitors (or potential intruders) as they approached the house, only walking away. Multiple visits by Zions technicians failed to correct the problem. Still, they charged us for each visit, falsely insisting the system was working when the technician left (then why would we have them come back!). One technician was aggressively hostile toward my wife and me. Presented with these scenarios, the owner, Jake, displayed indifference bordering on contempt for his clients’ situation. I finally gave up and hired another company; it took them a few minutes to solve the problems Zions couldn’t fix in over a year. Spare yourself the time, money, and aggravation: don’t use Zions Security!"

"It went well and he was very knowledable"