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"May 13, 2025 Midtown Home Improvements 1875 Mitchell Rd. S.E. Mableton, GA 30126 Dear Will: We’re writing this letter to express our appreciation for a fantastic deck replacement. Your dedicated employees, from Darrin the salesperson thru Brandon the Project Manager to Bennie and his crew of skilled workmen. Darrin showed us materials we didn’t know existed and assisted in the color choice. Brandon answered all our questions throughout the building process. He was patient and completely understood our anxiety. He thoroughly explained patiently how we would get from point A to the final result. We are thrilled to be able to relax on a deck so beautiful that it is beyond our imagination. Of course, we can’t forget Ingrid, who kept us informed along the way. We’ll include before and after pictures and yes, we will be recommending your services. Thank you, Mr. & Mrs. Russell Stockbridge, GA 30281 "

" Excellent service and very efficient Work done fast and clean up excellent "

"Good quality work on framing iasues"

"The pricing, timing, and work done were absolutely excellent. I would hire John and team again."

"PLEASE READ: Mark was great to work with in the beginning. After I did calculations for some items, Mark became angry and stopped communicating. Before construction could continue, I needed to get an electrician out because there was a real issue. Mark insisted there wasn't. After I insisted and called him out on his lack of communication, he said he was sending over his electrician the next morning. I cancelled plans and stayed home to wait on electrician. I never heard from Mark and he did not respond to texts. I called and he said there was nothing wrong and a new switch was installed. I called an electrician. There was an issue and the new switch was not installed. We also agreed that I would pay for flooring materials on main floor(lvp and underlayment) and Mark would demo and level kitchen and provide transition and baseboard. The floor is sloped in an area and there is a random square board and cuts in wood in more than one area. Mark used my old cheap laminate as a transition board on the stairs. This is not a joke or exaggeration. In addition, Mark did not use the underlayment that I purchased at his recommendation. Mark’s company cut and painted flooring on my gray stained covered porch without putting anything down. I have this on blink video occurring all day. There was paint and dust all over the porch. Mark does not apologize ever. The area had sharp small nails on stairs that were not even worked on. Mark said my request to correct this is ridiculous and said he would not repair slope. I’ve given him every opportunity to repair. I asked for an additional contract so we could let the contract guide us instead. Mark refused to add repairing of slope area and ignores me about underlayment. I asked him not to continue work or send his guys back for other work(He is doing insurance work on bottom floor.) Mark sent his guys twice after this and they just came into the house. I sent them home on Labor Day and texted Mark that I explicitly asked him not to be on the property until we had a signed agreement. His response was they could just work in garage. Update: 9/9/24! Mark is now demanding I take the reviews down or he won’t repair floors. The nightmare continues. He said he is putting a lien on my house. He says I am preventing him from doing the work but that is a complete lie. Read all details above to understand."

"The communication on the progress of the job was awesome. They were very professional and even followed up after the job was completed."

"Jay was knowledgeable and gave me good advice as to how to progress with my project"

"It went fine"

"It went great. I hired this team to fix two bathrooms that previous contractors have worked on. The last contractor nearly had my ceiling cave in. James and his team came in and rectified the situation quickly."

"Easy to work with and did a fantastic job. Transparent on the cost of the project and timeline. Showed up as scheduled and worked safely. After the work was completed the clean up was great. I am really satisfied with their work and look forward to working with them on my next project."